6 out of 6 people found this review helpful.
Failing Camera -- Failing Service
Date of Review: Apr 23, 2006
The Bottom Line: DO NOT BUY THIS CAMERA AS IT WILL NOT LAST THE FIRST YEAR WARRANTY AND THE SERVICE YOU WILL GET WILL NOT BE WHAT YOU WANT.
Four cameras within the first year warranty.
First camera failed when I turned on the camera and the shutter wouldn't open properly, and so it shut off. Returned the camera for a replacement. Took a month without a camera. Second camera would not charge, after one picture, camera shut down. Sent camera back for a third time. Replacement would not charge, after one picture, camera would shut down. I would not accept a fourth camera as I only had one month left in years warranty, so they granted a 70% discount of purchase price. It took three months to finally get my money back. They had my camera for three months!!! We threatened to go to small claims court, and finally got refund back. My first camera worked very well for the first seven months until the shutter problem. The two replacements that company sent didn't even last one week before messing up. I bought this product because I compared this product with lots of others. This product offered more for the least amount of money. I WILL NEVER BUY A MUSTEK BRAND PRODUCT AGAIN. THEIR CUSTOMER SUPPORT/SERVICE STINKS. THEY ARE NOTHING BUT LIARS. EVERY TIME I CALLED THEY SAID THE CHECKS IN THE MAIL.
