Very Weird Experience

I got this as a wedding gift for my "man-land" home theater. Once I finally got around to setting it up I was very pleased with everything I saw. Adequate speaker wire, all the cables I needed (although the HDMI was a little short so I used some old component cables I had lying around) and easy installation - they color code it to make it as simple as possible.

Everything worked out of the box EXCEPT the remote control. I circumvented that by using my directv universal remote for BASIC functions, but cannot do anything advanced at this time.

BUYER BEWARE!!!!
I called LG to have them send me a new remote. This was a wedding gift and I felt funny asking Auntie Louise (fictional) for the receipt for something she gave me 2 months ago. LG would not even send me to customer service for tech support because I could not corroborate the warranty status of the purchase despite the printed manufacture date on the back was Oct 07 and this was Dec 07!!! Long story short the supervisor was going to have one sent to me in 15-21 business days - I'm not holding my breath as LG never returned my initial service call after a 1 hour wait on hold!

Otherwise, great sound, great picture, great system, great price!