Don't Buy DeLonghi Products !

My experience with DeLonghi and their dehumidifier was extremely negative. Bought their DDE50E dehumidifier from Home Depot in 2004 and by 2006 the compressor started leaking oil. Their warranty for parts and labor was only 1 year, but they said the compressor part was warrantied for 4 years. When I contacted DeLonghi "customer service" (on hold for at least 1/2 hour), they told me the closest service center was several states away and that I would have to pay for shipping to and fro and for labor. This effectively makes their warranty worthless as it would cost more to ship and pay labor than buying a new dehumidifier. I initially contacted one of their service centers and never received a return phone call after leaving numerous messages. When I finally reached them, they were friendly but said they were too busy to complete this service.

I contacted DeLonghi "customer service" (customer combat unit is what I got) to express my displeasure with their product, again on hold for 1/2 hour+, only to get a rep that took a combative stance....

The $200 dehumidifier gave me 2 summers of service and is now garbage.