TodaysConcept.com

I ordered my product,was to be shipped out in 24 to 48 hours. got email days later saying BACKORDERED. It has been 14 days still no product. Icanceled my order today.

 I would not shop here again

Still trying to get item mailed to me. Email today to find out what happened to item. Told them to ship priority so I could get it quick. NEVER HAPPENED!!!!!!!!!!!!!! WILL NEVER DO BUSINESS AGAIN

 I would not shop here again

ordered product good delivery but no invoice included when recieved it and it doesn't work properly. Contacted product manufacturer and they can't help me until I recieve an invoice which I called Today's concept and still have yet to recieve. I was told It would be emailed to me and I'm still waiting!!!!!!!!!!!!

 I would shop here again

Item was reasonably priced.

 I would shop here again

On 12-5-08 ordered Rival Snow Cone Maker.  TodaysConcept charged my credit card that day.   On 1-9-2009 still have not received product and the company does not respond to email or tele.
I think they are out of business

 I would not shop here again

never did get an eta or e-mail of ship date, it just showed up, but the delivery time was just fine.

 I would shop here again

could not get any tracking info. sent an email inquiry with no reply from merchant. order recieved yesterday without any tracking advice, on line or email. W. Demaray

 I would shop here again

Satisfactory

 I would shop here again

VERY EASY TO SHOP ON THEIR SITE. HAVE RCEIVED ONE EMAIL TELLING ME OF THE DELAY. ORDER WAS PLACED JULY (7-24 OR 25)) & HAVE NOT RECEIVED ITEM AS OF THIS DATE 8/3.

 I would shop here again

I recently ordered two identical MP3 players from this firm. Eight days later my package arrive one MP3 player short. I attempted to call at 5:15 EST (their stated hours are 9 to 6 and was welcomed with an answering machine stating that they were closed. I have sent an email requesting correction of the problem and will see how good this firm is about fixing their mistakes. So far I am not impressed the way TodaysConcepts conducts business.

 I would not shop here again

Ordered 3 items: 1) charged immediately 2) 4-5 weeks later we received 2 of 3 items and one was the wrong item. The idiots they have answering the phone (eventually, that is) could wrap their "minds" around the fact that they sent the wrong item ("the   Read full review...

 I would not shop here again

site was easy to navigate & use, order was shipped promptly, product arrived slightly damaged - however i had originally ordered this product through another vendor & their first shipment was refused to do major damage, their second shipment was cancelled by the vendor due to damage upon inspection prior to shipment. This vendor packed the product over and above the first vendor & it therefore arrived in at least, usable condition although not perfect. My understanding from various online comments was that many people experienced a similar problem with this product, based on how they packaged it, they did try to prevent damage to the product. Overall not a perfect experience but not due to vendor issues.

 I would shop here again

easy to use, and best price for product.

 I would shop here again

EXCELLENT SERVICE... Items arrived in ONE day

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very poor customer service

 I would not shop here again

Perhaps a classic bait and switch! TodaysConcept's website offered Honeywell CT500 thermostats at half price. I ordered two CT500's and TodaysConcept shipped two lesser Honeywell units that normally list for half the price of a CT500. They do not have the capability I wanted in the CT500. I have sent three notes to TodaysConcept customer service. They have not even replied! P.S., I checked. They are still offering the CT500 units on their website. If this is bait and switch, they are still at it.

 I would not shop here again

Today's Concept had the best price for the item I purchased and I did recieve it in time for Christmas, but I was unhappy with my inability to track my shipment online

 I would shop here again

I would shop with them again in the future.

 I would shop here again

Completely unacceptable! I ordered a pasta maker as a gift which said AVAILABLE and SHIPS IN 24 HOURS and after a few days received an e-mail saying there was a delay. I called the customer service number several times during normal business hours and there was no answer and no room in the voicemail, and then it hangs up on you! I also wrote a couple of e-mails that were never responded to. After another week I finally got a hold of them and they told me the item was BACKORDERED FOR 4 MONTHS! The e-mail they sent me said nothing about this. I asked to speak to a supervisor to suggest that maybe they put that information in the e-mail since it is so hard to get a hold of them because if I had known I could have made other arrangements, I waited on hold for 45 minutes until I hung up.

 I would not shop here again

Definitely unacceptable. After 4 days with the "order status" blank online, I called and was told that the slow cooker was on backorder. Online, however, it clearly said AVAILABLE in big letters next to the item, and I was never notified about it. I even recieved an order confirmation that didn't say it was backordered. They claimed it would get to the warehouse within a week but how can I trust that? I needed it by Christmas. I let 3 more days go by and still no order status online. I sent TWO emails to customer service asking why I was never told it was backordered and received no response. The whole experience was stressful. I could've ordered it from somewhere else more than a week earlier. I called to cancel the order and never even received confirmation of that.

 I would not shop here again

TERRIBLE SERVICE SO FAR!!!!! I paid for two things that I still haven't received, I've sent emails requesting them and they haven't responded........I regret doing business with Today's Concept and would NEVER do business with them again!

 I would not shop here again

It was my first time shopping at Today's Concept. It was enjoyable and the description of the item was very clear. The price was cheaper than what I thought it would be. Thank You,

 I would shop here again

I found exactly what I needed at a good price. Liked the free shipping.

 I would shop here again

I selected that we received the items on time, but we were really amazed at how soon they arrived - I'd select "before expected time" if that option was available on the survey

 I would shop here again

Excellent customer service... Helped me find a part for an out of date unit. The vendor I used a week before sent the wrong items... 145.00 shot...

 I would shop here again

One problem: the packing was so tight that when withdrawing the coffee pot from box, a piece of the base broke off. Still perks coffee, but irritating to have a wedge out of the base. (Aroma Express Hamilton Beach 5-cup)

 I would shop here again

No complaints

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Worked just like it should!

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very pleased

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I'm still waiting

 I would not shop here again

The outer box was somewhat crushed, sort of, but with the inner packing, the inner box was comletely intact. No problems.

 I would shop here again

I received an e-mail telling me the product was delayed at the manufacturer, but the product was incorrect. I replied with a correction and they acknowledged the error, made the correction, but said the product was still delayed. I haven't heard anything else from them. I'll try tracking it. They should post anticipated availability dates on their website so the customer is aware their product will be delayed.

 I would shop here again

the mixer was inexpensive and I got what I paid for.

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Great

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horrible 2 weeks and I still don't know when they are coming

 I would shop here again

Glad to have used it.

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Super experience.

 I would shop here again

it was a pleasant experiance

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Great Merchant. Thanks.

 I would shop here again

Everything was easy and all went well.

 I would shop here again