drugstore.com

ecelant service.

 I would shop here again

I always enjoy shopping at drugstore.com. I think their customer service has improved in the past year as well. The only thing I would suggest is that they re-design their website to make ordering their products quicker and easier. There is so much going on in each page which makes it difficult to find links and difficult to get back to the same page once a link is clicked on or once you sign in. The pages need to be simplified, cleaned up and as I suggested, redesigned.

 I would shop here again

Every thing was as expected, very good shipping and product ordered. As matter of fact, I just placed another order 5 days before Christmas and it is supposed to arrive 2 days before Xmas, hopefully it will. Keep up the good work.

 I would shop here again

Quick, efficient and perfect overall experience. Will definitely use this merchant again!!!

 I would shop here again

Order was processed fast & shipped the same.

 I would shop here again

Great experience. Didn't expect to receive items so quickly. Will add you to My Favorites!

 I would shop here again

I found the product on another site, but decided to shop at drugstore.com because I trust them. Sure enough, the product and the service were even better than I had expected. Thank you.

 I would shop here again

I ordered from drugstore.com this morning and attempted to cancel the order when I noticed that I was being charged for shipping--which was advertised as free on their website.  Despite the fact that I cancelled the order immediately (within seconds of placing the order) I was notified by the company that my order could not be cancelled! 

 I would not shop here again

Had the item I needed, free shipping, and speedy delivery.

 I would shop here again

I always google everything I'm purchasing from drugstore.com to see if I can get it cheaper someplace else. usually I can. I only buy from drugstore.com as a last resort as the majority of the time the shipment delivery is "delayed", items arrive leaking or damaged or the wrong item is shipped, and most of the time at least 1 item is 'missing'. they seriously need to work on it...

 I would shop here again

Order was lost at the post office. I waited 2 days and rescheduled but it still never arrived. I called drugstore.come and was told they could not reship until the orginal order arrived back. It's been over 3 weeks and they still have not reshipped!  I called today and asked to have the order cancelled since I can not wait any longer for this rx and was told they would not give me a refund-only a reship!
DO NOT ORDER RX'S FROM THIS COMPANY-IT'S NOT WORTH THE TIME AND TROUBLE! The postal service is in terrible shape these days so there is a good chance your order will not arrive on time, or as with me, get lost. If that happens you will probably wait over a month to get it reshipped. In short, this company has TERRIBLE CUSTOMER SERVICE and a very poor return process!

 I would not shop here again

This was my first disappointment at Drug Store.Com. I ordered a product that was listed in stock and then several days later an e-mail reported that the product could not be delivered. This is a computer generated site so stock on hand should be accurate and up to date!

 I would shop here again

Quick and easy transaction.

 I would shop here again

Very Good and fast.

 I would shop here again

Very simple, easy and fast. Excellent shopping experience!

 I would shop here again

Not only was I able to get a product that a lot of stores around here have quit carrying, I was able to get it a much lower price.

 I would shop here again

VERY EASY!

 I would shop here again

It could not have been easier. I'm also able to find products that I can't get in the stores anymore. I love drugstore.com

 I would shop here again

good, straightforward

 I would shop here again

Excellent

 I would shop here again

You need to check the charges with every order.  There is a lot of false advertising on this website and they charge incorrectly.  I've had charges after the order confirmation.  This has happened to me for a second time so I won't be shopping here again.  I don't want to have to comb through every credit card statement to make sure they didn't add a something after the fact.

 I would not shop here again

I quickly found what I needed, and the prices were competitive.

 I would shop here again

I have not received my order yet as it was only placed earlier this week so I cannot really comment on the service and the items.

 I would shop here again

I have only had good experiences using drugstore.com. Their prices and selection are much better than any local pharmacy. The only drawback is that you have to wait a few days to get your items. Highly recommended!

 I would shop here again

Very good experience. I ordered, they shipped as expected, I received what I ordered in perfect condition. I'll definitely order from drugstore.com again!

 I would shop here again

Received the,merchandise promptly, and at a very good price

 I would shop here again

Most companies at least tell you how the item is shipped so that you can trace.

 I would not shop here again

This site is an excellent place to sign up for spam. If you purchase something from drugstore.com, expect to receive a series of irritatingly redundant low-value promotional emails.

Technically it's legal, because they tell you how to unsubscribe in EACH email, and they (supposedly) adhere to the letter of the law by (supposedly, although I am still getting spam) removing you from their mailing lists within TEN DAYS.

I'm not sure why think their customers are stupid enough to think there's any justifiable reason for it to take ten days for a computer to change a simple setting.

Don't bother emailing support asking to be removed more quickly. I tried that, and the customer "care" representative pretended not to understand, stating that he had removed my (already-removed) email address. He also reminded me that it would take up to ten days for the change to take effect.

Ironically, the support response to my plea for silence ALSO contained promotional information, including a pointer to the twitter feed for the "Director of Customer Care" who I was assured would love to hear from me.

As far as I can tell, drugstore.com doesn't care about providing a pleasant customer experience. Shop elsewhere.

 I would not shop here again

good service

 I would shop here again

very excellent transaction

 I would shop here again

found site easy to navigate and easy to understand - found reviews written by other shoppers ver helpful and revealing

 I would shop here again

Website was user friendly and products received in a timely manner.Would definately use this site again

 I would shop here again

My 93 year old Great Aunt who has been a Nun for 75 years requested Jean Nate After Body Spray. I didn't even know they still made Jean Nate! I thought of your web site, logged on and found it! She received it within 3 days of my order and was thrilled. She commented that it arrived in good condition. It made her day and you made my shopping a lot easier by shipping it directly to her. Thank you so much.

 I would shop here again

Terrible customer service. They'll lie to your face. I tried to cancel my online order immediately after placing it. The customer service kept directing me to Paypal, claiming that only they could cancel my order. Paypal did its best; but turns out actually Drugstore.com is the one that needs to cancel. They didn't do it on time; and forced me to buy the items...

 I would not shop here again

I am excited to get my product but have not recieved it yet and can not been able to track it to see when it might come.

 I would shop here again

I have had such great experiences with drugstore.com and I can not tell you how many trips to the store it has saved me!  It's so easy to spend their minumum for free delivery on things that I would have bought anyways.  Plus I can find those items that my local stores stop stocking -- this is the reason I first discoved drugstore a few years ago.  Now I use it all the time.

Time after time...great variety, fast free shipping, good prices, great customer service. A UPS shipment was recently lost and drugstore resent the shipment quickly with no hassle and no charge.  This experience was my motivation to write this review -- I was anticipating a struggle, but they made it very easy!

 I would shop here again

Very easy to use, I will definitely use again and recommend to others.

 I would shop here again

I have shopped at Drugstore.com many times in the past. The farthest time going back about 3 years or so, the most recent about 2 months ago now. The site has a lot to offer. They are one of the only on line sites that I know of that loads you with   Read full review...

 I would shop here again

Always has been great. They ship ups which is awsome and I usually get the free shiping which is great.

 I would shop here again

No problems with the ordering process. Your prices are very good and I will look at you again in the future if the need to order arises again.

 I would shop here again