World Lux

GOOD

 I would shop here again

The product was not as advertized. The pen was much smaller than pictured.

 I would shop here again

Always very good service and excellent products.Easy order proceedure on-line. Unfortunately shipping costs to Canada even small items are a little expensive

 I would shop here again

I have been very pleased with every purchase made with World Lux. Their product images are of high quality and give the shopper an excellent view of what they will be purchasing.

 I would shop here again

World Lux has a wide selection to choose from and also stocks the vast majority of their products.I appreciate the fast handling and shipping I have received on the 3 orders I have placed.I will continue to use these people for all my needs regarging premium pens and their refills.

 I would shop here again

Always a good experience. Thank you.

 I would shop here again

My wife purchased an expensive pen as a gift for me from WorldLux.  Customer service to resolve problems with this gift were remarkably slow (2 months) and finally unsatisfactory. As a frequent internet purchaser, this is my worst experience.

 I would not shop here again

Easy process to buy a product whose quality and features I already knew at the best price anywhere.

 I would shop here again

Website easy to navigate, excellent selection of products, very fast shipping. Overall extremely satisfied with every aspect of the shopping experience with Lux. Thank you.

 I would shop here again

Escellent service, excellent response--I would indeed shop this company again. Thanks!

 I would not shop here again

I have made several purchases from WorldLux over the years and have always been impressed with the selection, price and customer service. I do wish that WorldLux would have informed me(or warned me more prominantly)that the package would require a signature for delivery. I would have had it shipped to my work address so someone would be there to sign for it. That, however, turns out to be moot since FedEx did not deliver the package overnight as promised. I purchased this item on a Thursday with overnight shipping and WorldLux was able to process my order immediately and get it to FedEx quickly enough that it should have arrived Friday as planned. Instead, the packaged "missed its flight in Syracuse" and did not arrive on Friday. I contacted FedEx customer service, and was told that the package would be specially marked and delivered on Saturday. After the FedEx truck passed through my neighborhood without stopping at my house, I called customer service again and was forwarded to the local office after the representative in Texas was done explaining all of the reasons why he could not help me. The local office claimed that the package would not be delivered on Saturday and was inaccessibly locked in a shipping container. Fortunately, despite the adamant assertions by the representative that the package could not possibly be retrieved on a Saturday, the manager happened to know where it was and retrieved it. However, to ensure that I would have it in time for the Sunday birthday party, I had to drive to the facility and pick it up. I was generally disappointed in FedEx's performance and astounding lack of service.

 I would shop here again

I love my wallet

 I would shop here again

Superb service. Will be purchasing again!

 I would shop here again

Good reliable merchant.

 I would shop here again

Excellent

 I would shop here again

Salesperson, Beth(I think), was very helpful. The product itself lacked information, but she went and checked a 'working' item to get the answer. Fast service, good quality. Items appeared new(unused) which is also a must when I purchase anywhere! Steve S.

 I would shop here again

Hope World Lux providing alternative shipping methods, the FedEx does not service on my location.

 I would shop here again

Exceptionally good service. Prices were a few dollars higher than other merchants, but for superior service it is well worth the extra expense.

 I would shop here again

Great products,excellent service,highly recomended.

 I would shop here again

Excellent products and service everytime I've ordered from them!

 I would shop here again

ok

 I would shop here again

Excelent service

 I would shop here again

Very good company!

 I would shop here again

Loved it. Great products at great prices!

 I would shop here again

Excellent once the website was amended to work properly for UK orders. Good delivered exceptionally quickly and in excellent condition

 I would shop here again

wonderful

 I would shop here again

Quick order filling and great quality of products. Arrived prior to expectation. Thanks

 I would shop here again

A good vendor with excellent products.

 I would shop here again

very solid... everything came ahead of time, and was correct.

 I would shop here again

Delivery was quicker than expected. I've shopped with this merchant several times and have always been very pleased with products and service.

 I would shop here again

Absolutely 1st class and no problems.

 I would shop here again

ok

 I would shop here again

Good service, and a good price.

 I would shop here again

Your customer service definitely has the "wow" factor. I received my order in record time - all communication was clear and concise. It was a pleasure to do business with you and we will definitely be a repeat customer!

 I would shop here again

Great price, fast delivery. Thanks

 I would shop here again

Easy to palce the order, nice pen, quickly received. Overall a pleasant shopping experience.

 I would shop here again

My order has been cancelled due to credit card fraud (according to World Lux). There is a very big difference between a typing mistake and a credit card fraud. They never answered my complain. I will never shop at World Lux again.

 I would not shop here again

My order was very small (ink), but the purchase did introduce me to World Lux. When I received my order, a lovely World Lux cataloque was enclosed. I enjoyed looking at all of the stunning fountain pens that the company carries. They are gorgeous, but of course the ones I drooled over the most are a bit over my budget.

 I would shop here again

Everything went smoothly and left no room for worry!

 I would shop here again

great selection & pricing - will shop again

 I would shop here again