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not sure. didn't receive the free...
by Wolf Camera Shopper, December 24, 2009
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not sure. didn't receive the free shipping as stated online!
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Very good
by Wolf Camera Shopper, November 24, 2009
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Very good
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Their website was VERY misleading. Even...
by Wolf Camera Shopper, November 23, 2009
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Their website was VERY misleading. Even though it said my order was in stock, it really wasn't. It has been 3 weeks since I ordered and I still have NOT received the product. My card has even charged even though the order has not shipped yet. The customer service department has been very rude and has not ever given me any true information regarding my order. I will NEVER shop with wolf camera again. The hassle is definitely not worth the price they advertise.
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It took two weeks to get memory card...
by Wolf Camera Shopper, October 22, 2009
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It took two weeks to get memory card which was initially indicated as in stock. I did get camera rather quickly but initial website order required called intgo company. The contact I talked to totallly screw up the order. I was a long time Wolf customer but I will think long and hard before I order from Wolf again.
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Dont Bother or Waste your time. .
by brusso99, October 21, 2009
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This is a last store standing situation, the stock in the store is extremely low and mostly composed of extremely out of date clearance items from years gone by. the service is extremely poor and they will not stand with anything they say. I was in the store and asked about a clearance sigma teleconverter and was quoted 94 dollars, the salesperson was extremely rude and told me to find out if it worked with my lens and return if so. I did just that to learn that i was misquoted and even with the store and customer service admitting it was marked wrong i was told too bad for me the mistake has been corrected. This store has ZERO up to date items and its just a bait to get you in to "Special Order" Don't waste your time going here. Let them go out of business for the poor service, it looks like a good will store.
Stores like Best Buy Actually want your business and have new items in stock, for mail order go B And H photo. |
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The tracking system online was...
by Wolf Camera Shopper, October 19, 2009
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The tracking system online was terrible. It would never track my order. The online support was better. It was actually a person talking to me. Email support was bad too.
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This is the second time I placed an...
by Wolf Camera Shopper, October 10, 2009
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This is the second time I placed an order with Wolf Camera inwhich they notified me that I must contact them before they could place the order. When I do contact them it is someone from another country that I barely can understand. I am done dealing with companies like this one.
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Order tracking was awful.
by Wolf Camera Shopper, October 8, 2009
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Order tracking was awful.
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EVERY EFFORT WAS MADE TO GIVE ME A VERY...
by Wolf Camera Shopper, October 5, 2009
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EVERY EFFORT WAS MADE TO GIVE ME A VERY SATISFYING ONLINE SHOPPING EXPERIENCE. I WILL DEFINTELY SHOP WITH WOLF CAMERA AGAIN AND AGAIN.
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The only problem we had was the...
by Wolf Camera Shopper, September 22, 2009
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The only problem we had was the tracking of the order. They could not tell me on line where the order was. only that it had been placed. I made a phone call and was told that it would be shipped in 4 to 5 work days and it was shipped in that time frame. I would have liked to have be been able to track it on line, not talk to India.
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Very thankful for the merchant's...
by Wolf Camera Shopper, September 14, 2009
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Very thankful for the merchant's promptness & speed in bring
-ing this product to our doorstep. Keep up the good work &
you will have our support, always, Again, thanks. LT/MT
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failed to inform me of delays in...
by Wolf Camera Shopper, August 10, 2009
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failed to inform me of delays in shipping. I canceled the order.
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Can not believe how fast and smooth...
by Wolf Camera Shopper, August 8, 2009
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Can not believe how fast and smooth everything went. Ordered it around 2:00 in the afternoon. It was on my doorstep around 10:00 the very next morning..
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To get the advertised free shipping, I...
by Wolf Camera Shopper, August 7, 2009
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To get the advertised free shipping, I had to contact customer service (on-line) and they had to resubmit my order while giving a sales pitch for additional items.
I expected the rebate to be with the items when received but later found it on the web site.
Overall it was an OK experience. If they had a good deal I would order on-line again but otherwise I'd go to store.
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The amazing thing was that it was...
by Wolf Camera Shopper, July 9, 2009
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The amazing thing was that it was shipped in three parcels, when the total order was less then one pound in weight; and it arrives on three separate days
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thanks for the 20% scrapbook sale in...
by Wolf Camera Shopper, July 2, 2009
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thanks for the 20% scrapbook sale in June
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Products sound is very poor. After...
by Wolf Camera Shopper, June 28, 2009
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Products sound is very poor. After waiting for 2 1/2 weeks for delivery, we called and was told they couldnt give us a delivery date. Their ad says we ship in 1-2 days. Not true. We called 1 week later and they said the speakers had not been shipped yet.
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Great
by Wolf Camera Shopper, May 13, 2009
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Great
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The level of service from the customer...
by Wolf Camera Shopper, May 5, 2009
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The level of service from the customer service area is the worst. The people manning the customer service area have a very poor grasp of English making the entire experience dreadful.
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althhough using the search facility...
by Wolf Camera Shopper, April 27, 2009
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althhough using the search facility which gave me compatability suiting the speaker to the car type and position the speaker did not match the enclosure and to save all the hassle of sending back I had to improvise on the fitting but in the end the product worked just fine
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Wolfcamera had a competeive price for...
by Wolf Camera Shopper, April 15, 2009
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Wolfcamera had a competeive price for the camera I was looking for ( ) No Tax ( ) Free SHipping ( ) 3-5 business day delivery ( ) they are partners with MY POINTS. I receieved my camera in 3 busines days (great delivery time), although the outer camera box was not sealed, the camera and accessories inside all seemed to be - it came in good condition, with all that was promised. All in all I was very satisfied with my experience with Wolfcamera, I would definately shop with them again, and actually have already passed on the "good" expereince I had with them to other people. The only thing that I was not overly happy with, was with what they had for accessories for my camera, which was very limited.
Thank you,
Kerri Osgood
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I ordered a Nikkor Lens worth $250 and they sent me a Quantaray worth $75.
by fuddworks, December 23, 2008
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In order to avoid any confusion with my planed order I had an online chat with a sales person. In this conversation I asked pointedly: "is this a NIKKOR AF-S DX lens as well?" and the res ponce was: "Yes, you are correct." However, they
Read full review...
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THINK TWICE- GO SOMEWHERE ELSE!!
by bubbaandboo, December 20, 2008
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Don't shop here!!! This is the only time I've felt strong enough about a store to write a review, anywhere. Very 2nd rate establishment-
Save yourself the aggrevation- Go somewhere else. |
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False Advertising - Beware!
by jmarblack, December 15, 2008
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I ordera Canon EOS Rebel XS package that comes with 2 lens. That was on Sunday. Shorlty after that, i received e-mail confirmation of the purchase. I have been shopping for this camera for the last couple of months and after I found the deal that was too
Read full review...
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a)my item could not be shipped to me...
by Wolf Camera Shopper, December 6, 2008
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a)my item could not be shipped to me because in Canada, ..however your website "https://www.wolfcamera.com/webapp/wcs/stores/servlet/CheckoutView?langId=-1&storeId=10101&catalogId=10001&krypto=hTy7UsNzmtQdfOMa2k%2FCao6J%2Fw27Q4%2Fa%2FOHj04R76KSbkjEwWX%2B5l98aI6OJEvcL%2BS3RE8yerFV7%0A%2BIZ15u1Mz4q3NvdFdkyc6v5L1t7F3qLyh5pPNVEBi6xkQrqHxNux" does take the shopper to "international shipping" !!
b)I received an "order confirmation" from Wolfcamera, however, 2 weeks later I was still waiting for my purchase!!
c)24h after emailing customer service, I received a very detailed explanation re. the shipping problem & how to solve it. Had I not inquired, I would have waited a loooong time!!
d)I also had to specifically request that my order be voided/cancelled on PayPal, as a month after the unexecuted order it was still showing as "pending"!!
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Excellant shopping experience as usual...
by Wolf Camera Shopper, October 26, 2008
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Excellant shopping experience as usual but this is the first time that I was unable to track an orders status on their webpage. Once I contacted them they were quick to inform me it was back ordered and they would keep me updated and they did.
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The price will have to be almost free!
by liz11, September 12, 2008
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I ordered some scrapbooking supplies from this company because of the incredible prices, well I should have known that with the cheap prices their would be cheap customer service. I had no idea. Like the other reviewer said customer service is non existant. They are all very unhelpful and uncaring. Overall they SUCK!!! I guess they have a script that they stick to in order to make you think that they are on top of things and will get back to you as soon as possible via email or a personal phone call and they hurry you up off the phone or live chat. I will never order from wolfcamera.com again. Order at your own risk. Oh and by the way I still haven't received my order yet. Will have to let you know how it arrived if I ever do receive it.
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Good descrips, easy to read online,...
by Wolf Camera Shopper, September 9, 2008
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Good descrips, easy to read online, customer comments very helpful in making decisions, good price.
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very easy, very quick! I have always...
by Wolf Camera Shopper, September 5, 2008
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very easy, very quick! I have always trusted wolf camera for all my camera needs and the online order I placed just confirmed that! very happy and will definatly shop again! easier than driving from store to store and it came right to my door quicker than expected!
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The camera selection was excellent....
by Wolf Camera Shopper, August 29, 2008
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The camera selection was excellent. The service was excellent. The camera's are excellent. I will shop at this merchant again. Thank You, Kathleen M. Cavalieri
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The shopping experience in the store...
by Wolf Camera Shopper, August 11, 2008
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The shopping experience in the store was great, and ordering online was fine, but this whole issue with the item being backordered is really frustrating because there is no definite timeframe as to when I can expect to get it.
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This order was combined with a $100...
by Wolf Camera Shopper, August 10, 2008
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This order was combined with a $100 rebate for an HP printer. Wolf did not supply rebate forms. Many, many emails about this went unanswered. Phone calls resulted in false promises. I was supposed to get a free album; this never materialized. On my own, I was able to find two rebate forms of $50 each. Last week I got a $50 check from HP; Ritz Camera has approved a $50 rebate and will soon mail. Wolf ships the merchandise very quickly and in good condition. Their customer service is non-existent. That is and was my experience. I'll never order from them again.
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Excellent!
by Wolf Camera Shopper, July 28, 2008
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Excellent!
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Easy and efficient
by Wolf Camera Shopper, July 10, 2008
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Easy and efficient
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Everything was as advertised and...
by Wolf Camera Shopper, July 9, 2008
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Everything was as advertised and arrived in good condition on time.
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Price on teh Web was $5 less than my...
by Wolf Camera Shopper, July 8, 2008
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Price on teh Web was $5 less than my bill after the oprder was complete. It took 4 weeks to get my $5 back from the Indian call center, but at least I got it back.
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I ordered this product using my debit...
by Wolf Camera Shopper, July 7, 2008
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I ordered this product using my debit card and they charged me twice for it, once when I ordered and once when it shipped. When I called to ask why this happened they said it was standard procedure, and had an attitude that I should know this. No where on there website does this mention this. And then the customer service person said that it would "Just go away" in a few days. In the meantime, my account was debited that amount. I'm glad I did not buy a thousand dollar camera from them or I would have bounced checks until the second amount "just went away." I am sorry they handled it this way, because I really like this company, but I doubt that I will ever buy anything from them ever again.
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I will not ever do it again ...
by Wolf Camera Shopper, July 6, 2008
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I will not ever do it again ...
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The web site offered a printer with the...
by Wolf Camera Shopper, June 30, 2008
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The web site offered a printer with the purchase of a camera, and indicated an instant $ 50 rebate and a $ 50 mail-in rebate. I tried to order on-line, but the "instant rebate" would not enter. I called the toll-free number, and spoke with someone who was not fluent in english. He mishandled the order in several ways: 1. I ordered a black camera, but he sent a red camera. 2. I ordered a $ 15 memory card, but he sent a $20 memory card. 3. MOST IMPORTANT, he lied about the instant rebate and the amount my credit would be charged. He indicated that he had applied the "instant rebate" and that my card would be billed $ 250 when, in fact, he billed my card $ 300. This misrepresentation was fraudulent.
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Returning merchandise is a nightmare....
by Wolf Camera Shopper, June 13, 2008
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Returning merchandise is a nightmare. It has been six months and I haven't got my refund yet. I will never, never, ever do business with Wolf Camera again.
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Showing 1 - 40 of 252 |
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