Rainbow Appliance

Rainbow Appliance is wonderful! They really helped me when my old washer needed to be replaced. We had very little time to shop and needed a great deal on a new washer. They found me a NEW washer in my price range was below other stores and had it scheduled for deliver ASAP. I will be calling them again when I need any other appliances. They are so friendly and patient answering any questions I had, they really went out of their way to make the sale happen. You can't go wrong here, A+++

 I would shop here again

I originally "won" the Haier XQJ50-31 portable washing machine on eBay through the Rainbow Appliance store. I read all the shipping information. However, when I went to pay, their Marketworks site was charging more for the shipping than was listed in   Read full review...

 I would shop here again

Rainbow Appliance's sales representative Adam was very helpful, providing fast efficient information and service. My previous attempts to order on line from competitors of Rainbow Appliance were frustrated by confusing directions, loss of link,   Read full review...

 I would shop here again

Not only was the delivery on time, they honored my request to DELAY the delivery by one day! Friendly Customer Service personnel...both over the phone and by email. I would recommend this vendor to others!

 I would shop here again

I was very happy with this transaction. The order was taken promptly and accurately. My item arrived as promised the next day and in good condition.It was also at a very good price.

 I would shop here again

My request for shipment to a different address than my credit card mailing address caused Rainbow to "verify" my credit card. Their procedure did not function as planned- no small $ charge appeared on my AMEX account, but first agent refused to believe it was their problem not mine. I requested supervisor, initially got same "attitude" but eventually he worked with me to solve the issue. This event happened 12/17 - Washer was delivered the next day.

 I would shop here again

Sales person was helpful, however gave the wrong shipping cost.
Owner canceled the order. I think this violated the fair trade standards. This company needs to have legal action taken against them.

 I would not shop here again

What more could you want? Easy ordering,quality products and super fast shipping. Plus they have the best prices! Try them!

 I would shop here again

very helpful customer service. saved a few hundred over local stores or big box store. everything went great!!! will used again.

 I would shop here again

Simple and straightforward. Made a phone call, placed an order, received the merchandise. Exactly what is required from an online business.

 I would not shop here again

I am really happy with Rainbow Appliance. They are fast, easy and they have resonable prices for everyone. There delivery speed is very suitable for me. Thank you!

 I would not shop here again

The whole process was quite simple. My order was taken accurately, and all information was clear. The agent was helpful. Everything was handled professionally.

 I would shop here again

Customer service was fabulous. The men I spoke with were very attentive and helpful. They answered all the questions I asked. the transaction was veery smooth. The washer dryer was delivered in a timely fashion. Overall it was a pleasant experience and its great to see my new frigidaire washer dryer which I will be using for the first time this evening.

 I would shop here again

Piece of cake. Fast and easy. Rec'd my invoice w/in seconds. Help was friendly, courteous and helpful. My item should ship tomorrow.

 I would shop here again

Very fast and professional service. Great follow-up and pro active customer service. Highly recommended. Would definitely do business with again.

 I would shop here again

Transaction went excellent- The ordering went quickly, customer service was accurate and complete. Order invoice was e-mailed immediately and shipping info was sent in a timely matter.

 I would shop here again

We ordered a dryer from Rainbow Appliance. Their prices were pretty good, much lower than Sears. When I saw the bad reviews on Epinions.com, I thought maybe I would try to buy from another merchant. But then I read a few positive reviews and decided   Read full review...

 I would not shop here again

Great customer service and wonderful on-line experience. I would recommend Rainbow Appliance to all. When I called for information on a Frigidaire 30 inch Slide-In Range that I needed like yesterday (I already ordered this same stove from another on-line   Read full review...

 I would shop here again

I ordered a GE Over-The-Range 1.7cu. ft. Convection/Microwave oven from Rainbow on the afternoon of Nov 28th and received it at 11:30 this morning the 30th by UPS -- Inspection showed it to be as ordered no problems in this regard -- hopefully its operation will go as well.

Rainbow Appliance handily beat Home Depot's price by a net 10% margin and more than that with the other vendors listed on NexTag.

A look at some of the other appliances shown on their website showed similar price benefits.

I would readily do business with them in the future.

CVB

 I would shop here again

I called the Showroom in NJ to check if they had an Electric Dryer in stock I wanted and they told me they did. I went all the way there from Queens, NY to get this dryer to NJ. When I got there they took like 5 minutes to get to me and ask me if I   Read full review...

 I would not shop here again

Rainbow Appliance customer service was very helpful and placing my order was quick and easy. They had what I needed at an affordable price. Shipping was inexpensive and estimated delivery is only a few days. I researched the item on line and this site   Read full review...

 I would shop here again

This was my first experience with Rainbow. They offered the best price on the range hood I purchased. I called to verify the order and the attendant was very polite and helpful. I recommend this vendor.

 I would shop here again

SO far the transaction has been very easy. You had the best price on line and I'm looking forward to the delivery.
The only problem I see so far is not having a exact delivery time for this order.
I hope to do more business in the future with your company providing your good pricing continues. Please feel free to offer specials to me on line.
Regards,
Bert Coleman

 I would shop here again

Quick delivery and email confirmation with details of order. Guy calls for delivery time before showing up. Quick smooth process. Very satisfied with this company. Huge selection, authorized dealer for virtually every brand of appliance. Rainbow Appliance just built a huge showroom in new jersey with dozens of hd tvs on display. hope to get an LCD there soon. Just need to convince my wife that we need to upgrade our tv.

After dealing with rainbow appliance, i will never go to sears or home depot for my appliances.


When you buy from an independent store, you get better prices, respect and courtesy from people that value your business and are looking to start a relationship with you. They care about you as a customer and work hard to earn your trust. Why pay hundreds more at the home centers?

Delivery is quick and prompt from people that care. When you shop at an independent authorized dealer like rainbow appliance you are dealing wuth owners.


 I would shop here again

After finding Rainbow Appliance on line I had a couple of questions about the product I was interested in. They answered the phone promptly, the customer service person knew the product well, was personable and willing to take the time to answer all of my questions. I ended up ordering during that conversation. The only problem so far was the email address I gave was written down wrong and I had to call back in order to receive my order confirmation. This second call was just as friendly and personable as the first. If the remaining transaction is as good as it appears, I would be very happy to recommend them to my friends.

 I would shop here again

I bought a Whirlpool dehumidifier on eBay from Rainbow Appliance. I paid immediately via paypal. I received the dehumidifier extremely quickly and am very satisfied with the product. A couple of days later, I received an email from eBay reminding me   Read full review...

 I would not shop here again

Customer service was VERY knowledgeable about the appliance that I was purchasing. He was very helpful and courteous. I would buy from this company in the future.

 I would shop here again

Well, its been 2 1/2 months & the junk washer is still here. I did a dispute with my credit card comp & they awarded it to Rainbow. BUT WAIT..RAINBOW FORGES DOCUMENTS. When your items delivered the driver gives you a basic paper with their comp name on it. Sign anywhere.It says nothing of importance. Rainbow sends a copy to my CC comp saying I signed a page stating everything was fine when delivered. I didn't sign it. Somehow they shrunk my signature from the original delivery paper & put it on to their form, then stamped that info around it. I never saw this invoice in my life. Eli Klein is sending me very insulting,childish emails.People look at your form then ask for a copy of the 1 they have. I bet it doesn't match. Check NJBBB, they have 36 complaints against them in 3 yrs. Start adding yours. Call the At, General & The FTC. Lets all get together with 1 lawyer & sue them to put them out of business. I will not have my name forged or copied & I will not be treated like a piece of garbage & be ripped off. KimAnn57@optonline.net

 I would not shop here again

DON'T USE THESE GUYS! You can save your self a lot of headache and pain. Don't let the low prices draw you in. We had 2 months worth of phone calls and emails not returned. They shipped our microwave in an unmarked box that was severely damaged in shipping process. We returned the 1st one, only to have a repeat performance on the second one. The worst internet purchase experience I have ever had. Please learn from my mistake.

 I would not shop here again

I ordered an air conditioner a month ago and still have not received it. Customer service either is not available ("computer down") or gives incorrect information ("Your order shipped yesterday" -- not. My delivery was to a business, and the trucker arrived after hours, leaving a garbled phone message. My call to the store still has not led to a completed delivery one week later.

 I would not shop here again

I ordered a downdraft blower and fan from Rainbow appliance. The blower arrived in a crushed box and was badly damaged. It was returned to Rainbow Appliance and they have refused to send another one or refund my money.

DO NOT ORDER FROM THEM. YOU'LL BE SORRY!

Addendum (12/2/07):

Rainbow Appliance asked me to update this. I did get my money back, but Rainbow Appliance never voluntarily gave back the money. I filed a complaint with my credit card company who refunded the money. I did this after calling Rainbow Appliance at least five times. Each time I was told a supervisor would need to address the refund. They never did. I gave them ten days then filed the complaint. You'd be nuts to buy from them.

 I would not shop here again

They are more than willing to charge your credit card...but having them ship the product to you is another story. I waited 40 days..only to to call them once again, (because they don't respond to email nor call you) that it would be "another week". How many times can you hear..one more week. I cancelled the order all together and won't do business here again.

 I would not shop here again

A great on-line shopping experience. I was reluctant to make a major appliance purchase on-line, but I shopped the local retail stores and could not find the particular model washing machine I was looking for. Rainbow Appliance had exactly what I was   Read full review...

 I would shop here again

Stay far away from Rainbow Appliance, they are an absolute horrible "company" to deal with. I actually don't think they have more than a couple people working for them. I won an auction on Ebay for a stove under the buy-it now. When I went to pay via   Read full review...

 I would not shop here again

I bought an A/C unit Friedrich SM24L30 from Rainbow Appliances.
After installation, the unit didn't work and Rainbow quickly send a technician to fix this issue.

I Highly recommend this company.


 I would shop here again

pricing was great. responsiveness excellent. packaging was atrocious. they double boxed with no padding between the first and second box. needless to say the microwave was all banged up. one corner was slightly crumpled and the casing was off kilter exposing the innards.

 I would not shop here again

Great prices and awesome service.

Rainbow Appliance did a wonderful job and I could not be happier with my refrigerator.

I am especially happy that I got my rebate check on the appliance.

A great deal got even better.

 I would shop here again

I must say I'm impressed with Rainbow Appliance. I spoke to a sales person who helped me get the right size for my and refrigerator and microwave. He was very knowledgeable in the appliance field. He actually told me which units Consumer Report rated   Read full review...

 I would shop here again

We ordered a GE Profile gas dryer and searched the internet for the best price. Rainbow Appliance by far had better prices then Sears, Home Depot and other appliance stores. When I searched Epinions.com for information about Rainbow Appliances there   Read full review...

 I would shop here again

After much research, I placed on online order for a front-loading washer. After not receiving any delivery information from them, I emailed and left a detailed phone message asking them to follow up on my order number. I still did not hear from them. After seventeen days, I finally was able to speak to customer service on the phone. They were nonchalant about the order, and said "it looks like they've ordered this unit.." I told them I wanted to cancel and the man abrubtly said "ok" and then just hung up. I would not recommend them to anyone.

 I would not shop here again