Proflowers

Proflowers is the worst.  Not only did they double bill me for shipping charges, but the flowers were two days late and when they showed up they were nearly dead.  One billing charge was for "guaranteed" delivery...when i asked for a refund they said they would only give me credit to use on their website for the flowers and would not even credit my charge card for the "guaranteed" delivery charge..I wasted 60.00 on them..BEWARE

 I would not shop here again

I guess I must be a little slow, but I have giving proflowers several tries. Its always something. The last straw was an order my wife had placed. Two dozen red, yellow and pink roses. What was sent to our recipient was a mix of (20) VERY poor, white, ugly orange and 3 reds. They lasted just about 4 days. Proflowers will give you your money back. But you will never know what you have really sent or how long they will last. And be VERY careful at check out. Do not fall for the free shipping or the upgrades as this may enroll you into a 3rd party monthly pay scam.

 I would not shop here again

These guys are perhaps the best online florists, period. I have use them on countless occasions and have never been disappointed. (And I am not related to them or any of their employees.) One time the person I sent them to (who is a retired florist) did   Read full review...

 I would shop here again

Ordered flowers for Valentines Day
did not know they would be delivered via UPS in a sealed brown box all squished and not arranged. Also didnt think they would commit credit card fraud and bill my credit card $14.95 every month for a "membership" fee. Beware.
Do an internert search (like I should have done) and you will find
100's of complaints.

 I would not shop here again

Easily the worst experiecne I've ever had online and I'm online a lot. The flowers were fine. They got there fine. It's the charges they make to your credit card of $14.95 a month that they say you agreed to when you bought your original flowers.   Read full review...

 I would not shop here again

As to Tibwriter's review, I do sympathize with the hassle, but I tend to think the fault lies with FedEx and not with ProFlowers.  I've been using ProFlowers for several years now, and have never had a problem.  This doesn't mean there never IS a problem, but one individual bad experience should not give the company a bad reputation.  Flowers I've ordered from ProFlowers are reasonably priced (compared to other online flower distributors) and arrive as scheduled.  Also, the last person I sent flowers through PF later told me that the blooms had lasted longer than any other cut flowers she had ever received -- over two weeks.  Remarkable.

 I would shop here again

I feel a little silly even writing this considering I am 1,234,987th person to comment on this topic.  Proflowers has been wonderful by way of delivery, customer service, content, price - you name it, they have been great HOWEVER when I got the   Read full review...

 I would not shop here again

Do not use this company unless you want your flowers left in front of your house to die,  The flowers were full of bugs, and got all over the house.  They would fly into your drink and ruin your food. I will refuse anything from this company in the future

 I would not shop here again

We have ordered from Proflowers a number of times.  The service and selection have been good.  I usually also have a coupon, either from a radio ad or an email, so that helps with cost. 

Once, they delivered a bouquet of roses to my mom that had been left in a truck for a couple days and they were slightly wilted.  However, when we called to let them know, they apologized and got a gorgeous bouquet out to her the next day. 

A couple people I have talked to have had a similar experience of receiving flowers that were not fresh, but they also said the company corrected the problem by sending out fresh flowers right away.  The service is great, but I'm surprised that it happens that often. 

Overall, of the flower places I have ordered from, Proflowers is pretty good.  I could only select 3 or 4 stars.  Not quite 4, but I would give 3 1/2, if I could.

 I would shop here again

DO NOT ORDER ANYTHING FROM PROFLOWERS.COM!  They sell your cc info and you get charged from TWO different companies for “subscriptions” to scam sites that charge your cc every month!  Even if you do not complete the transaction   Read full review...

 I would not shop here again

My order went fine,  but when I got my credit card bill there were charges from companies associated with Proflowers website! EZ Saver and FreeShipping AUTOMATICALLY BILL YOUR CREDIT CARD without full disclosure of what they are doing! And get this....Proflowers AUTOMATICALLY SENDS THEM YOUR CREDIT CARD INFORMATION TO DO IT!!! I called to complain and Proflowers said that there is NOTHING THEY CAN DO. Theycompanies that fraudulently charged my card say they will take up to 2 MONTHS to refund me!! What?!
DO NOT USE PROFLOWERS. EVER!!!!

 I would not shop here again

ABSOLUTELY DO NOT USE PROFLOWERS.COM -- IT IS A SCAM

I ordered flowers for valentine's day in 2008 and as a result, I've been getting charged $14.95 a month since May 2008 with this "Easysaver" charge that I NEVER signed up for and NEVER authorized, but is somehow tied to your proflowers order.

REPEAT, DO NOT EVER ORDER FROM PROFLOWERS -- IT IS A COMPLETE SCAM

 I would not shop here again

ProFlowers ripped me off with the EasySaverRewards program - buy your flowers elsewhere.  The flowers are great, but they enrolled me in a monthly $14.95 plan with Easy Saver.  One email message was sent "welcoming me", then just monthly charges.  DO NOT BUY YOUR FLOWERS FROM PROFLOWERS - unless you are Bill Gates.

 I would not shop here again

Ordered online flowers for a funeral in another state.  Thanks goodness the funeral director rejected them- he said they were dead on arrival.

 I would not shop here again

DO NOT order from this site...add ons every month of $14.95 for eazysaver are billed to your payment credit card. Unauthorized! I have made complaints to my credit card company. I will never deal with a deceptive company like proflowers again!

 I would not shop here again

I was horrified to find out that these flowers were not delivered from a florist. They showed up in a box!  Then a month later I find that proflowers had enrolled me in a monthly service. They have been charging my credit card $1.95 a month for something called easy saver.  After looking around on the net I discovered that they have committed this fraud to many other people and most still don’t know it.  After all who looks that close at a $1.95 charge.  I will never use this service again and am currently looking for an attorney to represent me in a class action suit against proflowers. 

 I would not shop here again

The Worst!  Who wants to get flowers in a box?  It is the thought that counts but I can do without having to arrange my own flowers.  They don't look at all like they appear in the picture.  I am livid that   Read full review...

 I would not shop here again

Sending flowers to someone can make a big statement. It’s for that very reason that you have to agonizingly and thoroughly think through what you send because for every combination of variety, color and quantity there seems to be an equally complex   Read full review...

 I would shop here again

***Disappointed Proflowers Customer***I ordered my mother a wreath for Mother's Day. When she recieved it, it looked nothing like the one I ordered from the website. The flowers were wilted and it was very thin compared to the one on the website. The   Read full review...

 I would not shop here again

I placed 2 mother's day orders.  Ordering was easy, delivery was fast.  Shipping was $13(?!). Flowers on both orders were sub-par. One order was correct, one order was missing a balloon.  Customer service was excellent.I   Read full review...

 I would not shop here again

the flowers were okay, ...

but the business behaviours to send my credit card informatiuon to Easy Savers to make me become another victom of a scoundrel rip off is scandalous. I wish we would have laws to prohibit these criminal practises and make them pay for the damage, plus receive a decent punishment.

Wolfgang

 I would not shop here again

Horrible unless you like to pay for express delivery at a premium only not to receive them on time, Mother's Day, and then the orchid must be assembled whatever that means.  
Stay local and support your economy.

 I would not shop here again

This is as i wrote it to their comments email.I tried your service back in April and not only did you get my orders messed up which were both going to the same address and ordered at the same time (one came early morning and the other after   Read full review...

 I would not shop here again

WORST EXPERIENCE EVER!!! WILTED FLOWERS & WIMPY EXCUSES!!
My husband is on the road when he heard the advertising on the radio for ProFlowers. He went ahead and a week 1/2 before Mother's Day ordered their special of 100 Peruvian flowers.  I come home all excited because I was expecting them.  Instead in our 100 degree weather I get a brown and green box and 100 WILTED FLOWERS.  I call Proflowers and after pathetic excuses, they do not live up to their "fresh flowers" motto. Here's what they don't tell you: Even though Fed-Ex brings the flowers, after three rings they'll leave your flowers!!!  When I told the rep that Fed-EX usually delivers before 4pm she told me no, they have until 8pm!! to deliver flowers.  
My husband didn't order cable tv, he ordered my Mother's Day gift.  You essentially have to wait the entire day for your flowers.  They are fresh only if you're willing to put your life on hold!!  

**Update** these people signed up my husband WITHOUT HIS CONSENT to EZsaver.com. they charged him $1.95, which I don't find out about till I look at my bank account.  It seems they've done this to several other people. See: http://www.ripoffreport.com/reports/0/370/RipOff0370758.htm Watch out for this worthless company.

 I would not shop here again

I ordered "fresh" roses to be deliveres to MOM for Mother's Day. Be aware:#1.  If I had wanted them delivered in a box (via UPS with the vase seperate for Mom to "arrange herself" at her job and "just add water"), I would have purchaed elsewhere   Read full review...

 I would not shop here again

Just got off the phone for a second time with proflowers customer service. I ordered flowers and the vase they had pictured and advertised for 24.98. Didn't see any other charges until they got my credit card info. Throughout the whole order 3 times i was prompted for a free clear vase ...ok. When i "checked out" they charged me 9.99 for the vase that was supposed to be free. I called customer service and and told them how deceptive their website was and that I was expecting to get what the picture advertised. Flowers and a vase. I asked for credit on the 9.99 vase. They confirmed it would be taken off the price. About 15 mins later I got an email confirmation and it had the vases on there for 16.99 and a credit for 6.99. WhatI'm backt o the same price. They didn't credit me anything. They just jacked up the price on the original vase. There was no credit at all. God forbid I also get that easy saver rip-off going on. I did not sign up for anything else, i don't understand why proflowers is still operating.

 I would not shop here again

The experience I've had with the Easysaver portion of Proflowers makes me give them a big fat ZERO. A total ripoff, I never authorized anything, backed off as soon as I saw it was a scam...but Proflowers billed my Paypal for Easysaver anyway.
Called Proflowers, they said they couldn't do anything about cancelling Easysaver...yet my PayPal account shows the only recurring account I have is with Proflowers! So Proflowers is obviously part of the scam.
Do yourself a favor and stay far far away from this company.

 I would not shop here again

After I ordered flowers online with my Paypal account, there was a link on the page to get $15 off your next order. I clicked it, and a new windows came up and asked for my e-mail address and zip code and click the "I want my $15 gift code now" button.   Read full review...

 I would not shop here again

I have just heard that I am now a victim of the ProFlowers Easy Saver Scam.  This is obviously not news looking at the amount of reports - my question is how is this practice allowed to go on for so long?  Is anyone filing a class action?   Basically, same as everyone else, you get hit for $14.95 a month, no emails to confirm this is happening, no track record that it is taking place.  Others have completed far more research on this than me.  But I find it a disgusting practice - it needs to be stopped

 I would not shop here again

"Free shipping"deal turned out to be a sign up for Easy Saver scam.14.95 per month plus "set up fee". Immediately after "signing up" card number was stolen, several frad charges now pending. Proflowers said they would cancel and return money, will wait and see.

 I would not shop here again

I placed an order with Pro-Flowers and everything I ordered did not show up and I never signed up for the Easy Saver and still got a charge on my credit card from Pro and Easy Saver so they got my credit card number from Pro-Flowers. I am going after both companies. I will first get my credit card to reverse the charges and I am going to contact Federal Trade Commission at 1-877-382-4357, the Better Business Bureau at http://www.BBB.org, our State Attorney General Bill McCullum, whom I understand has many complaints reference this but needs more so if you are from Florida please contact the Fraud Hotline at 1-866-966-7226. I am angry with Pro-Flowers for giving my credit card number to these people. I repeat I did NOT enter my account number in this Easy Saver box. So either their site is not secure as they advertise or they are working together.

 I would not shop here again

I have been searching for a new florist, saw ProFlowers ads online.  Before using them for a gift or special occasion arrangement, I decided to send myself a relatively inexpensive arrangement ("Pink Crush") first to try   Read full review...

 I would not shop here again

Last month I ordered two dozen roses from ProFlowers for Valentine’s Day.  They were running a special for $49.  They charged an additional 30 dollars for a delivery fee.  When the roses arrived there were only 18 and not the two   Read full review...

 I would not shop here again

The experience buying flowers was very good until I realized that I somehow signed up for Easy Savers and was charged $14.95 per month. I will never use Pro Flowers again sign they associate with such terrible companies. They ripped me off with great customer service.

 I would not shop here again

I ordered flowers to be delivered to my wife on Valentines Day from this site, but they were never delivered.  Proflowers claims that they order was never received, but I have the email confirmation notice from them.  Then, they refused to make good on their mistake.  My wife was upset all weekend and their eror ruinued our Valentines weekend.  I will never shop here again.

 I would not shop here again

I tried ProFlowers and ordered three days in advance.  I received a half dead box of tulips.  I ordered Roses!  The even better part was that the roses were sent and I never received them.  I hope the UPS driver liked them.  This was the worst online experience.  Do not use them unless you like disappointment.  Stay away from ProFlowers.  I hope the CEO Bill Strauss is happy providing a horrible service. 

 I would not shop here again

PROFLOWERS.COM - DO MORE RESEARCH!!!NEVER AGAIN! First order came in early afternoon. Second order came at 5:30 pm. Are you kidding me. That's why I ordered 10 days ago. I PICKED UP FLOWERS AT THE LOCAL FLORIST. YOUR FLOWERS (long stem roses) WERE FROST BITTEN AND WILTED! THE SECOND ORDER SHOWED UP AT 5:30 PM (DOG HOUSE I WENT)!!!

 I would not shop here again

 This is has been the worst experience of my life and it is all because of the inept and inefficient service you provide that has messed up the whole day for me and my wife. I ordered express delivery to get to my wife for feb 13th just so that I will avoid the feb 14th rush.it never got there and just imagine that this is our first valentine's day.whole day your customer service keep telling me that this is in process.AT the end of the day Ms Patt told me that it cannot be delivered today and she will upgrade and send and apology note . NOw today i.e 14th of feb at 5pm you guys told me that it was never even ordered to the florist and that they have no order to deliver as none was placed.Now If you can please tell me who is responsible and how can you compensate it. Is just a refund enough? would you take it? if will not get the response i will leave as many negative responses as I can on all the review websites about your service.

 I would not shop here again

I ordered 2 dozen long stemmed roses for my Mother-in Law for V-Day. She lives in CA and I'm in TX, so I gues sthey never thought I would see them. She showed up at our home for a surprise visit and brought her flowers with her. Turned out one dozen was long stemmed and one dozen was short stemmed. Looked weird, not like I imagined an order for $90 would look. Called them, they apologized, and are sending the other dozen by tomorrow. Also not happy with the false advertising regarding their "free shipping." It's not free unless you sign up for some service and you only find this out after your order is complete!! Not cool at all! I'd recommend shopping around first. Oh yeah, the roses came in a box! Not a great presentation for what I paid!

 I would not shop here again

Scam Warning with Proflowers and EZSVER RW: If you have ever bought flowers from Proflowers and clicked to receive a $15 coupon off your next purchase, check your bank account/credit card to make sure you are not receiving a monthly charge of $14.95 or   Read full review...

 I would not shop here again