Overstock.com

I agree!  Worst customer service ever.  One of the items they sent me came damaged...17 e-mails later I still don't have the information needed to return it.  Plus, they want me to pay for return shipping?!# This was my first experience with them. So they treat a first time customer who places a $1,000 order this way???

It has been over 10 days and I don't have the time to keep resolving it.  Needless to say the other order I made is going to be refused when it shows up.

One more thing.  I found a lot of the same items surfing the web for less on the site they were bough off of.  Talk about misrepresentation!

What a waste of my time and money!


 I would not shop here again

Excellent... again

 I would shop here again

Beware overstock.com's return policy, as it is a well-hidden, smoke & mirrors, revenue-generating scam.  A recently purchased item (matching decorative pillow covers) was undeniably incorrectly described/photographed on their   Read full review...

 I would not shop here again

I order paperbacks from Overstock.  Recently I received 2 audio books instead of the paperbacks I thought I was getting.  According to their return policy, audio books may be returned as long as they are unopened.  I am hearing impaired and need to exchange these books for the paperbacks.  I've tried to do this and can't get any response from the company beyond the initial canned email indicating they'd gotten my request for help.  Since then I have written numerous times without any response.

 I would not shop here again

I ordered a notebook case from Overstock, and when I received it, it was a book bag. I immediately called and was told that they would e-mail me a return shipping slip -but that because they only had 5 left, I should order another notebook case in the   Read full review...

 I would not shop here again

Ordered Mens XL snow bibs on 1/21/09 for $31.99 and $2.95 shipping.  Item arrived and I did not open it.  I had found out that the person I bought them for wore an XXL and knew they wouldn't fit.  I used the "return" link off of my account   Read full review...

 I would not shop here again

I went to Overstock.com trying to find a rug. I found two, and was kind of excited about them. The first to arrive, was beautiful. Unfortunately, it was the wrong pattern/colors; they'd shipped a different item than what I had ordered. I immediately   Read full review...

 I would not shop here again

i ordered a ring for valentines day, was sent the wrong ring. Returned it, and was sent the wrong ring AGAIN! completely ruined valentines day. and overstock.com said they could not send the correct replacement ring! HORRIBLE service. and ive spent hundreds of dollars there. but  no more. im DONE

 I would not shop here again

Do not trust the reviews provided on the Overstock website.  Overstock reserves the right to publish only the reviews that they deem acceptable.  Meaning:  They only publish positive reviews. 

I bought a defective mp3 player for our daughter for Christmas.  Returned to the store for a replacement, which was also defective.  I attempted to post a review on Overstock warning others of the poor quality of the product.  Not only did Overstock not post my review, but several days later I got an email from them RECOMMENDING the item that I reviewed so poorly.  I tried on three more occasions to review this item.  It has been 6 weeks and the review has not been published on Overstock.

 I would not shop here again

I browse the site to crosscheck prices. I don't know where these other reviewers are shopping but the prices are definitely no bargain at Overstock.com. A tactic they use is to show an item way overpriced and put a sold out slash over it. Next to this item will be a similar one at a lesser price (but still no bargain). The ploy here is to lead the brain damaged shoppers to believe an even better bargain is still available. Better buy it quick they think, as they drool into the keyboard... Come on people do your home work and don't get ripped off. One last note... Make sure the retailer is reputable (again do your homework) and don't forget sales tax if applicable and shipping costs!
Anyone that thinks the prices are great at Overstock.com should have their bank accounts closed and credit cards revoked!

 I would not shop here again

I thought I discovered a great place to shop for pretty much anything I needed. Pretty much daily, I happily checked the site for deals and made the occasional purchase of deals that couldn't be passed up. That is UNTIL I had to return something   Read full review...

 I would not shop here again

As of today I would never order from overstock.com again... and here is why.. I ordered a GREYS ANATOMY calendar from them and it was shipped on 12/9.  It was received today 12/15 and it is the SMALL size wall calendar NOT the full size one. I went   Read full review...

 I would not shop here again

Never buy clothes from Overstock!  I just bought three items of clothing and had to return each one.  That's not the problem.  The problem is the insane automatic shipping charges and restocking fees.  They set me up with labels, but   Read full review...

 I would not shop here again

Be forewarned:  The return policy at Overstock.com is completely unreasonable.  Also, Overstock.com does not back the quality of the items they sell.  I recently purchased a $70 daily use 'Hampton Forge' silverware set from   Read full review...

 I would not shop here again

easy to browse different items and the reviews helped a lot

 I would shop here again

I ordered a Sanus VM400B articulating tv wall mount from overstock.com on 12/9/08.  I was somewhat hesitant about ordering from them because of reading all the negative reviews that are posted online.  So I decided to call them   Read full review...

 I would shop here again

Easy, quick, and very satisfying. Love Overstock.com!

 I would shop here again

I've placed 3 orders at overstock, and all three have been screwed up.  I ordered 3 shower curtains, only 1 came.  I ordered a set of sheets, and one sheet in the package was the right size, and the other was wrong (in the same shrink wrapped package). And then on another order, I got an email saying the item was unavailable, then it showed up in the mail two days later.  Luckily I hadn't bought another one yet. So basically on overstock I'm 0/3 on simply placing an order and getting what I ordered.  Customer service was ok in fixing the problems, but it's a hassle.  Be wary.

 I would not shop here again

Smooth and easy.

 I would shop here again

Overstock.com is an amazing site. I first came across it because I use mypoints.com, a rewards site. They feature Overstock.com and when I enter Overstock.com from the mypoints.com website, I earn 10 points per dollar spent. All other things being even,   Read full review...

 I would not shop here again

Very easy to order on line. I had a problem and called customer service. I had excellent service and the service tech was very helpful and polite. The products were easy to put together.

 I would shop here again

excellent

 I would shop here again

I was totally pleased with my shopping experience and the products I received.

 I would shop here again

I have no complaints with Overstock, persay, but I am disapointed with the quality of the products I bought. I just don't think I am going to buy any more linens online. Although, it would help immensely if Overstock would list the companies that things are made by. Then it would be easier to know if the items were from a reliable company or not.

 I would shop here again

The comforter was as advertised and delivery was right on time. Great!

 I would shop here again

My best friend ordered a memory foam mattress from Overstock.com. When I slept in her bed, I was determined to find myself a similar mattress topper. I went to Overstock.com to see if I could get something affordable to help me with my back problems. I   Read full review...

 I would shop here again

product was great, shipping took a little while longer than expected

 I would shop here again

I am satisfied with my purchase, the value as well as the quality of the items both helped me save on gas and other costs. Easy shopping for me

 I would shop here again

We tried twice to get this bookshelf shipped in good condition. Both times it was signficantly damaged with broken packing and dented and crushed panels. Too bad...we really liked the product but they didn't ship it properly protected.

 I would shop here again

Great experience-quality product at a low price!

 I would shop here again

Frequent shopper!

 I would shop here again

Everything arrived quicker than I thought it would. It was great.

 I would shop here again

Great prices, offers opportunities to get refurbished equipment allowing me to get a much better sewing maching than I could afford. Shipping price and time for delivery were excellent. I love Overstock.com!

 I would shop here again

I have always liked overstock.com because the shipping is $1.00 and the items are always delivered very quickly, but this order took much longer than usual to arrive.

 I would shop here again

Shopping at Overstock.com is usually a good experience. They tell you right on the item description if that item is in stock and if it is almost sold out.The only problem I've had with Overstock is when I pre- order items that are not yet in   Read full review...

 I would shop here again

I comparison shop all the time. The items I bought saved me between $11 (11% better than the best price I could find)and $50 not even taking postage into consideration. I received the item 2 days from point of purchase and I did not pay any express shipping cost. I'm extremely satisfied with Overstock.com and will use them again. This was my first purchase with them.

 I would shop here again

I purchased ink cartridges which were not what they were advertised to be, they appear to be worthless. Shortly after that I received fraudulent charges on my credit card. I'll never shop at Overstock.com again.

 I would not shop here again

I really would like to see a bit more in-depth description of the products. I would also like to have a better color reproduction of the product. The quality is excellent. The prices and shipping are very good.

 I would shop here again

DON'T BUY HERE. I ordered a GPS Unit Tom Tom GO 720 at Overstock.com because of the low price for a new unit. The item was CLEARLY used. The box was not sealed. The tape that sealed the plastic bag which holds the accessories is damaged. So I ordered a   Read full review...

 I would not shop here again

So far I've been satisfied with the service and quality of the product. Thank you.

 I would shop here again