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Old Navy

Old Navy
 
Average Rating: 4/5.0 store rating
On-Time Delivery 5
Customer Service 4
See all Old Navy listings

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Check declined w/o explanation.

by voties, March 16, 2006
My wife's check was declined! Why? "Duh, we don't know. We can't/won't help you. You've got to call this number where an impersonally operator may or may not give you an answer." Meanwhile, you're subject to public humiliation.
Yeah, I know. This happens all the time and not just here. Sooner or later it gets straightened out. But if we don't put a stop to it every time it happens it will go on and on. Any store that refuses a perfectly good check should suffer the consequences. People should be made aware of it and refuse to do further business with these people. If they don't value their customers we should find other places to shop.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Never, ever again

by loriega, February 14, 2006
Let me just preface this by saying, I used to love Old Navy. I used to shop in the retail stores constantly, and I loved to browse online to get ideas. Old Navy was cheap, easy, and hip. However, after my most recent experience, I will never even   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

The Way to Go~OLD NAVY~

by sarah2kev, January 30, 2006
Hi, There! If you are Reading this Review..you are Curious about shopping at Oldnavy.com! This is my Personal Opinion.

I LOVE Old Navy! I have ALWAYS Had the Best Service from them...From Customer Relations...to Shipping, Everything is Fantastic! I love the Clothing..It fits True to Size!

Nice Quality Clothing, Great Jeans! I think you will Be very happy with your Order!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good clothes in a short amount of time

by kittylitter78, January 23, 2006
I really liked the clothes that I got from here, most of them fit me nicely. My package got delivered quickly and did have a problem with the size of one of the articles of clothing that I got. I sent it back and soon got the right size that I needed. The clothes were great and I got them in a speedy manner.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
My experience with Old Navy online has been generally great. As long as you know you are not shopping for superior quality and accept the fact that Old Navy's clothes are only meant to be worn for one season, you will not be disappointed. The   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
This past holiday season was the first time I have ever shopped on line. After having great experiences with E.L.F. and BodyCandy I decided to broaden my horizons. I have never been in an Old Navy store, nor purchased any of their clothes, I find   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Wonderful and easy!

by velvetlove_261, September 4, 2005
The Old Navy Online store has wonderful bargins and they ship promptly and are very good if you have to return an item. It is just as good if not better than the store and it is easy to shop and not have to stand in line. If you have never purchased from Old Navy stores I advise to to your local store and try the jeans so you can find your perfect fit. Happy Shopping.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience!

by imissmark, June 30, 2005
I LOVE Old Navy and buy a lot of clothing from them.
They carry small sizes which is really a plus for me and they have a good selection, as well as good prices and sales. I have also ordered online and the service is fast and the cost of shipping is reasonable also. Old Navy is always my first choice when it comes to clothing.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very very cool, I am from now on buying all my clothes there.

by voltaire123, May 31, 2005
I love this store, its perfect. The clothes is at a very good price. The store is also very big so you have a great variety of clothes to choose from.Clothes for the whole family at one store and with 100 dollars you have enough to buy you a good amount of nice looking clothes.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
When a girlfriend across the country had a baby I wanted to send a little gift. I thought about shopping at a local department store, but if she needed to return the outfit I selected she wouldn’t be able to. Besides that meant I would have to box   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The best online shopping experience of my life!

by brickcity07106, January 20, 2005
I love shopping at the malls but I'd rather shop at Old Navy Online than any other Old Navy. Talk about selection? There is so much more to offer online than at any Old Navy store I ever been to and trust me I've been to them all in my area. I am a definite Old Navy girl! I have everything from underwear & pajamas to jeans and sandals. They are the best.

And I can believe how fast the delivery was. I got a email sent on Friday that my order was on the way and I got my package on Monday! All I had to do was wait a weekend. That's perfect. Not to mention there are more departments to Old Navy Online than at most Old Navy stores. As long as my credit card works I will be shopping from now on at Old Navy Online!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Old Navy online Store love it..Prices are worth it.

by birtany12, January 10, 2005
My review of Old Navy Online store is awesome do not pay extra to have your clothes shipped faster.I live in Pa and I have always got my stuff 2-4 days later.I am kinda close to them I think they are in Ohio but still most of the time it was 2 days later.Always the order was correct never had to mess with sending things back.I will always buy Old Navy Items online rather than in the actual store.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

All in All old navy is a great bargain

by happyraspberry, November 29, 2004
I love the bargains you can find at old navy. The clothes are great quality and the price is very affordable. I have to do a lot of shopping online, because we are military overseas. I have had numerous problems with their exchange system. It always turns out right in the end, but the frustration of having to call long distance and be put on hold while they try to figure out the problem, has gotten rather old.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 4/5.0 store rating
 
I have bought several items online at Old Navy within the past 6mts. Usually I don't shop online unless it is a hard to find item, but since I live overseas (army base) shopping online is now a regular thing. Compare to some other sites that I have   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Wonderful!!!

by lrstanfield, November 12, 2004
I recently made a rather large purchase through oldnavy.com and was pleasantly surprised at how well it went. It was very easy to find everything that I needed, affordable prices, wide variety, I had questions on a couple of items that were answered quickly. Once I placed my order, which was easy and fast I received my order promptly and everything was correct (items, sizes, and colors) and everything arrived in great condition. If you like Old Navy I would suggest doing some of your shopping online as well.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

easy, quick, great deals, experienced customer service people

by fry07, November 9, 2004
My experience with ordering items online through Old Navy, has been easy and enjoyable. I will continue using them for my retail needs in the future, and referring them to friends and family. My order came a couple days early, which was a nice surprise. Everything fit perfect, and if there were to be a size problem, I could have returned the item(s) with no problem. The return policy was clearly stated with my order form. The ordering process was so simple, even my boyfriend could do it with ease. There is always a friendly customer service representative close by, if there are any questions.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Old Navy is one of my favorite stores to shop at for clothes. This has a lot to do with the fact that I am a poor college student and I don't have $50 to spend on a t-shirt at Abercrombie and Fitch, nor do I have the desire to. Old Navy has long been a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I love this store!

by palkovics, October 31, 2004
I love this store. I have purchased quite a bit from them online. Everything is as described. It is also very easy to return items that don't fit. I have not had any problems with customer service, and have found them all very helpful. The items arrive quickly, and even with my large orders, it always is complete.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Batten down the hatches; it's Christmas shopping time again. Ever since I was on bedrest during Christmas shopping season with my first child and discovered the joy of not having to deal with actual people except my beloved UPS and FedEx men by using   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Wonderful, makes the hard to find stuff easier to get

by samarayum, October 4, 2004
I was able to find some items that were no longer in the stores in my area and in the sizes that were hard to find! Great selection and order came to me fast!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Convenient , wide variety and prompt service and delivery

by carla_ward, August 4, 2004
Everything that I have ever ordered from the Old Navy online store has been accurate and delivered in a prompt speed. When I am ordering new items that I have not be able to view at the store and have had questions pertaining to them I have called customer service and everyone I have spoken to have been helpful and very nice. Overall, my experiences have left me with a sense of satisfaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The delivery speed was fantastic

by melaney1, February 23, 2004
Old Navy store was great. Their clothes are affordable and comfortable. They have great sales and the service is great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

VERY HAPPY GREAT CLOTHS

by zevskylar, February 19, 2004
I love old navy I moved from C.A. to a small town in O.K. and the only store in my town is walmart ,thay have very little boys clothes and what they do have is very ugly. So when I can I shop online at old navy , they have a great selaction of baby boys   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
My family recently moved from Omaha, Nebraska, to the Northeastern corner of Montana. We became very used to shopping on any given weekend for clothing, groceries, etc. at a lot of our favorite stores. Since moving to Montana, we are continuing our   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great service, great prices

by elb76, January 11, 2004
I Love Oldnavy.com! I always receive my order within a week of placing it. I purchase a lot of baby clothes there, which are easy to wear and affordable, considering my son outgrows clothes within a few months. And they have maternity pants in tall sizes at reasonable prices. I have an entire maternity wardrobe from Old Navy.

As far as regular pants go, the quality has been questionable on some pairs I have purchased - I am 5'9" and some "tall" pants I have purchased have been too short on me!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Old Navy Online 200 Old Navy Lane Grove City, OH 43123-8605 1-800-OLD-NAVY (1-800-653-6289) www.oldnavy.com You can also send them an e-mail inquiry via the website if you so desire. Background Old Navy, Old Navy. Old Navy   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Hide the PC...I'm Addicted to Old Navy.com!!!

by koz_39090, November 20, 2003
Wow...why didn't I discover this sooner?! Stylish selection, snappy delivery, and larger sizes. I'm a stocky guy, and though their clothing seems to fit one size too small (at least in shirts), I still found a great selection of items. And with Christmas here, everyone on the list may get Old Navy! It's so easy, and I had my package when they said I would. I find myself logging on daily to see if they've added new merchandise! And when an item is out of stock, in my experience, I've found it's usually back in stock within a day or two. Don't deprive yourself of quality made clothing at great prices...OLDNAVY.COM!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I have shopped at Old Navy for years, but have decided never to do so again. In fact, because of the poor treatment I received by Old Navy’s customer service team, I’m even willing to go so far as to boycott its “sisters,” the Gap and Banana Republic.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Happy! Their customer service rocks!

by cmpsunfire, October 29, 2003
I've shopped at Old Navy's online store before and had no problems. My order was always complete and accurate and arrived when they said it would. In fact, my order sometimes arrived ahead of schedule.

This time, I had my order shipped to a new address. The mail carrier supposedly left the package in the mailbox, but it got stolen right out of the box. I called Old Navy to tell them what happened, and their customer service was just so awesome. Old Navy promised to ship me a fresh order, minus one item that was out of stock, at no charge. They even shipped by FedEx so that there would be a signature confirmation required. Not only that, but the customer service representative was friendly, cheerful and sympathetic to my situation.

I'm always satisfied when I shop at Old Navy Online. And as a bonus, if the item isn't what it appeared to be or doesn't fit, I can bring it to any physical Old Navy store and get a refund. Overall, this is an excellent site for shopping, and I'll shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Seriously wonderful customer service and great looking, quality clothes to boot! I frequently shop oldnavy.com as there is not a retail Old Navy near me. The website is SOOOOOO easy to navigate, clearance items are not hidden, I can find them very easi   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I recently had knee surgery and my daughter needed new jeans with winter coming in fast. When I went online to OldNavy.com I was surprised to see exactly what I wanted in the size I needed. I expected to have to spend hours looking for a 7 slim jean.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

100% Awesome

by blonde-zilla, October 14, 2003
Awesome!! I hate shopping at malls. I get what I want and how I want it with no troubles at Old Navy.com. MY husband ruins clothes. Everything. I can buy him a box full of latest fashion shorts and sumemr shirts and they all fit and I don't spend allot.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A great experience. Would do again.

by ashton1, October 13, 2003
Delivery was on time. The website is well thought out. I could find everything I was looking for. I was totally satisfied by the whole process.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 
It's been awhile, but I've shopped at the Old Navy Online Store a few times in the past and w   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
I love Old Navy.com. I have used it for the past three school years. I do all my back to school sh   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Delivery: Old Navy shipments come on time which is usually in about 2-3 days so I never have my ord   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
A few years ago, my kids wanted and wore, Old Navy logo items every week. They are no longe   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I admit it. I love Old Navy, but my schedule doesn’t always allow me time to visit my most local sto   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
The first time I heard of the Old Navy store, a friend online said that she was saving up to buy an   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I placed an order, my credit card was charged, I paid for next-day delivery, and the order was not s   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

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