Neximaging.Com

On 10/24/2009 I placed order number 144971 from this company for one laptop battery in the amount of $81.98 which was charged to my American Express on 10/27/09. I emailed the company on 11/26 and again on 12/05/09 inquiring about the order and received no response to either email. On 12/11/09 I emailed the company a third time threatening to dispute the charge if they did not respond. Within ten minutes I received a response from one employee indicating the item was returned to them as undeliverable (no date provided). A second employee/owner later responded to me simply stating that the item had been shipped but not indicating it had been returned. After I forwarded the first employee's email to the second employee, I was promised a refund would be credited on 12/14. No explanation as to why I had to email them to be advised they item had been returned to them instead of their contacting me.  As of 12/25 (two months after the purchase) no credit has posted and they have already admitted the item was returned to them.   The charge is now in dispute and a BBB complaint filed.  Ridiculous experience. 

 I would not shop here again

I ordered and received a HP refurbished printer. It was defective right out of the box. I emailed them 3 times and called twice. I was told they would send a replacement and provide an RMA number, but neither happened. Lousy customer support and I have no use for any company that does not stand behind what they sell. A zero

 I would not shop here again

Warning!  Do not do business with this company! On January 14th, I did a search for an adapter for my hp laptop, found the best price at Neximaging, my lap top was listed as one of the products the adapter would work with.  I received   Read full review...

 I would not shop here again

Will NOT stand behind their products. Will NOT answer emails or return phone calls. If you want to throw away your money on inferior (wait, NOT inferior.. UNUSABLE) products, then order from this company.

 I would not shop here again

I ordered a AC adapter for my laptop from their site. I selected 3 Day Select Shipping. It took 8 days for me to receive it. I emailed one of the addresses it had on the shipping part of the site and the person who responded said it was not their company. I'm trying the other email address, but have yet to hear back from them.

 I would not shop here again

Lost an ac adapter for a portable DVD player. Luckily (unluckily I mean), Neximaging had this in stock and I placed an order. Few days later I was charged the amount to my credit card. I never received any kind of e-mail notification. Most places will   Read full review...

 I would not shop here again

I tried ordering a laptop battery from them. The page timed out twice when I was ordering so i closed it and ordered it from laptops for less. This site charged me 81 dollars and never sent me a conformation e-mail. I e-mailed them about it and got no response. I had to call them 3 times and then they give me an attitude and tell me it shipped already. Now I have to wait for them to send me a label and wait for it to get here to mail it back to them so they can refund my money. Don't buy anything from this site it really sucks. Horrible customer service and a horrible website. GO ELSEWHERE I WARN YOU.

 I would not shop here again

Get this..I ordered a new battery for my computer. I paid the $10 extra to get it in 3 days . 5 days later i call and ask where my battery is. They said there was a hold up at the factory and i would get it monday, 7 days from the day i ordered it. I asked if i would get my $10 back and they said no, because they changed my order to 2 day service so i would get it on monday instead of tuesday,of the following week..That is, in 7 days instead of 8. Like they did me a big favor.And the wonderful 12 cell battery i got lasts less time than the original 6 cell...STAY AWAY from this company.

After using this new 12 cell battery for 2 weeks, the battery lasts 1.6 hours on my powersaver setting. I have an HP dv6000 laptop. Thats how long my old 6 cell original worked after 9 months of use. And the reason i replaced it.

 I would not shop here again

Although guaranteed to work, remanufactured cartridges registered as empty in my printer. Frequent emails to Neximaging brought no response. My request to return the cartridges was ignored. I filed a complaint with Maryland Better Business Bureau, but they couldn't get a response either! BUYER BEWARE!

 I would not shop here again

I had very bad experience on Neximage.com. - Item I was going to: NC4000 Battery + Travel Pack - Item I bought to: Solely NC4000 Battery without Travel Pack - Picture Showed online: Battery + Travel Pack   Read full review...

 I would not shop here again

I ordered the high capacity toner for my printer and I received the standard cartridges. I called and was told that they would call me back...after waiting several hours, I called them back and was told that they did not have the high capacity toner in stock and they would not be getting them until October. They then offered to credit my credit card for the difference in price (why charge me for something they never had in stock). This is the usual "bait and switch" sales technique. I refused and was told that they would send me a shipping label...which I am still waiting for. I guess I will have to ship the toner back at my expense and never do business with this company again! Take my advice and do the same...

 I would not shop here again

Very poor/non-existent customer service when you have an issue, such as I have/had with crappy "OCR" ribbons. NO ONE ever returns calls or emails. DO NOT BUY!!!!

 I would not shop here again

Quick, easy, and enjoyable process. Website was very easy to navigate and find what I wanted. Definitely recommend to anyone shopping for toner cartridges.

 I would shop here again

I have ordered printer cartridges several times from Neximaging.com, and have had no problems. Someone mentioned that the checkout was through an insecure server. I have never encountered this problem. This company has the best price for my particular printer cartridge that I have been able to find.

 I would shop here again

Placed the order on a Monday and recieved it the next day, on tuesday. Order was perfect....loved the fast shipping.

 I would shop here again

Ordered a 6 cell battery received a 12 cell. This company is really bad. For customer service after returning the wrong item i never got the refund, plus on top of that they charge me a second time.
disapointed.

 I would not shop here again

Neximaging is a great place to do business, I got the toner I ordered in 1 business day. Will do business again. A++

 I would shop here again

I placed an order on August 24 (today is Sep. 11) for a high-end pen. Thus far, no pen, no response to my email asking about shipping. I don't think they ever intended to fill this order.

 I would not shop here again

Easy order process was followed with e mail confirmation. Godd price.

 I would shop here again

PLEASE DO NOT BUY FROM THESE GUYS. ALTHOUGH THEIR PRICES MAY BE LOW BUT IF THEY SELL DEFECTIVE ITEMS WHICH THEY WONT EXCHANGE WHAT GOOD IS IT?

THE INK CARTRIDGE WHICH I BOUGHT FROM NEXIMAGING FOR SHARP AL800 IS LEAKING TONER WHICH THEY WONT REPLACE. THE INK SPILLS ON THE DRUM AND LEAVES RESIDUE ON THE DRUM RESULTING IN BAD COPIES. FINALLY, THEN THEY HAD THE NERVE TO HANGUP THE PHONE BECAUSE THEY DIDNT WANT TO EXCHANGE THE ITEMS.

PLEASE AVOID THESE GUYS !

 I would not shop here again

We purchase ALL of our ink, fax cartridges, toner cartridges and drums for our Canon and Brother machines for over a year now. We use all "re-manufactured" products, never a problem. Prices are fantastic, service is fast and the only one problem we had was taken care of promptly and courteously. Certainly there is room for improvement, but at these prices they are doing a great job by just staying in business!!!

 I would shop here again

My very long story is below: in short, this company has terribly slow returns/customer service, is disorganized, understaffed, and a hassle. I was dealing with an erroneous charge for five months before I was properly credited. I ordered Brother   Read full review...

 I would not shop here again

I ordered a Lexmark t610 printer and I'm not real happy. First, the thing has non-factory rubber pads with metal inserts that have been glued to the bottom with epoxy. I now cannot attach the duplex unit to it, this makes it useless to me! Second, the overall condition of the printer is poor at best. There are several broken plastic pieces! In my opinion this printer was never refurbished but simply tested to see if it would print, then shipped to some sucker like myself.


 I would not shop here again

Did not place order because neximaging.com site required me to enter my CREDIT CARD NUMBER into an I   Read full review...

 I would not shop here again

Ordered a "compatible" toner cartridge for my Brother laser printer. After receiving, I understand   Read full review...

 I would shop here again

I order the replacement cartridge for my laser printer on 8/18 and received it FedEx on 8/20. shipp   Read full review...

 I would shop here again

Upon visiting Necxtimage.com, I was neither surprised nor impressed with the actual site’s quality.   Read full review...

 I would not shop here again