J&R Music and Computer World

Full review
My items were delivered exceptionally quick.  My order appeared to be accurate. However I had problems with it not working at all when it arrived. It was a digital camera I ordered from Polaroid for work. I called customer service with the problem but they didn't seem to want to help. They wanted to shuffle me off to the manufacturer and not deal with the issue. 
Customer service with the manufacturer was less than pleasant. Their automated phone system was they kind you want to scream at and they "live" people weren't much better. First they were attempting to charge me for a replacement part or sell me way around the problem of it not working correctly in the first place (which infuriated me with a product just out of the box that moment) before I could make them understand it had just arrive and been taken out of the box that moment and that yes, just because I'm a girl, I know all the tricks to try to make it work. 
After it was finally rectified, I received an unsolicited call back to apologize for the lack of attention,  and was asked if there was anything they could do to help. They offered $10 off my next purchase. Even the call back was nothing they HAD to do. It made me feel better about the experience and that they care about their customers.