HomeVisions

order came speedly before time expected. Lovely curtains, excellent quality. Thanks.

 I would shop here again

Thoroughly satisfied. The online catalog had numerous selections to look at and choose from. My purchase arrived sooner than I expected and the quality of the product was excellent.

 I would shop here again

The product I purchased came in great shape and earlier then expected. My mom loves them.

 I would shop here again

The quilt and pillow shams that I purchased from HomeVisions are of excellent quality. The order was shipped very quickly and I was surprised at how fast I received them. I am extremely pleased with shopping at HomeVisions and I will recommend them to others.

 I would shop here again

My first purchase was for a cushion for a Convert-A-Bench. The cushion arrived in a box with no plastic cover on it. Had a lot of lint/box debris on fabric. Also, there was a small tear on top of cushion that was sewn over by a sewing machine. This product had to be a factory second. I will not repeat this purchase again. I will buy directly from the Convert-A-Bench company. I did contact Customer Service and didn't want to return it since it would cost me additional shipping. I was given an email coupon for 20% off next purchase from Customer Service.

 I would shop here again

I am disappointed because I knew the product that I ordered was on backorder, however the delivery date was set at approximately Jan. 3rd. It is now Jan. 8th and I e-mailed HomeVisions and they have not replied to my e-mail to let me know what is going on with my "missing" order.

 I would not shop here again

The merchandise arrived ahead of schedule. Thanks.

 I would shop here again

Beautiful rug! Good price! Arrived quickly!

 I would shop here again

Shipping was faster than I expected!

 I would shop here again

This was a present, and I'm sure it has not been assembled yet. Therefore I can not answer totally.

 I would shop here again

it was a wonderful experience

 I would shop here again

I bought a canopy top that was to go to my daughter's bed for Christmas. I ordered it Nov.26th. The web site said it would be here in 10 days. After 10 days I checked the web page said it still had not been shipped. I called them they said they would   Read full review...

 I would not shop here again

Ordered 2 of same item 11/23 with est delivery date of 12/19. One arrived first week of Dec. Second has not. Date keeps changing, now 1/09/2008. Item continues to show "in stock." Obviously it is not. No one in authority can be contacted. No physical address, no ownership disclosure, no email address, no phone number. Customer service personnel not authorized to give any of this information. Closed loop system. No resolution possible. Who are these people that have my credit card number? Gives me serious concerns about e-commerce.

 I would not shop here again

I have ordered several times from HomeVisions and without a doubt have always been pleased with the quality and the expedience of the order...in the future I will definetly continue shopping with HomeVisions, and have also recommended HomeVisions to all of my friends

 I would shop here again

the box the merchandise was in was heavily battered.Luckily there was only a small damage on the furniture itself.

 I would shop here again

The quality of the furniture is great. The pieces are quite beautiful. The price of the two corner cabinets was excellent. The items arrived SOONER than anticipated!

 I would shop here again

My experience with Home Visions exhibited appalling customer service. I ordered four sets of dishes as a Christmas gift in early November. I received them shortly after, but five pieces were broken. I called, and was told they would send replacements and a mailing label to return the broken pieces to them. I received two of the five replacement pieces. When I called back, I was told again that I would receive the additional replacement pieces and a mailing label. Two days later, they called to tell me that they would not send replacement pieces, and that I had to send back the entire set. I will not have the pieces by Christmas, which means that a gift I ordered nearly two months before Christmas will be incomplete. Who knows when and if the new set will arrive unbroken!! Finally, the supervisor I spoke to was arrogant and not at all apologetic. I will NEVER order from this company again, and suggest finding merchandise elsewhere. The hassle is ridiculous.

 I would not shop here again

My fireplace came in 2 boxes and I had to assemble it (I was unaware of this when ordering). It turned out looking better than the picture because it's in my home. The service and product, minus a few dents were outstanding.

 I would shop here again

Easy to do on line, order came without a problem.Thanks

 I would shop here again

The mirror arrived broken. I sent an email saying so. The Reply to my email, telling me that I needn't return the mirror wasn't sent to me until AFTER I'd already spent the $45.00 it cost me to ship it back.

 I would not shop here again

Had excellent service. Called to find out colors of the bedding and a person physically looked at the item and called back to report.

 I would shop here again

Excellent merchandise from which to choose, online ordering extremely simple.

 I would shop here again

Excellent quality products, great customer service and great prices.

 I would shop here again

very easy site to navagate. good quality product

 I would shop here again

The island said it would ship 10-19; it arrived 9/19. This would NEVER be an issue, but we didn't have possession of the home yet. I had to tote it around in my car for 2 weeks...

 I would shop here again

Satisfied with my purchase.

 I would shop here again

I have made several purchases from Home Visions, not all the experiences were good. But i must say this, the customer service are quiet pleasent & helpful in seeking resolution and satification. my last purchase was a table set w/4 chairs and i don't have a single complaint or regret for my purchase... i love it... thank you ISolano

 I would shop here again

The item ordered is not the best quality. Although it came sooner than expected & in good shape, the back piece for the corner bookcase was wrong color. when contacting customer service on line, their response was quick & they immediately sent what they thought was the correct item, but color was correct, but item not right size, too short & wide. Rather than contact them again & try to get it corrected, just cut pieces up to make work inside back of cases with shelves holding in place. It took some time & fanangling but looks ok, will do for now.

 I would shop here again

When I received my order it was short by two pillow shams. I notified them immediately and was told I would hear back in 48 hours. 48 hours later, they left me a message me to tell me that they show I signed for the order. I called them back and talked to a supervisor. I told him that I had, but repeated the shams were missing. He said they would get back to me in 48 hours and I told him to cancel the shams altogether and issue me a credit. He told me they couldn't issue me a credit because they didn't know where the shams were. I then e-mailed the Homevision customer service and told them the only acceptable solution to me would be for them to cancel the shams and credit my account. I never received a response to my e-mail. A few days later I called and talked to customer service and pretty much nothing had been done. This time I was told it would take them 2 WEEKS before they could tell me where the shams were. I repeated for the third time that I no longer wanted the shams, just a credit for them. I then contacted the Better Business Bureau about Homevisions. Homevisions has a terrible history with the Better Business Bureau and I recommend anyone thinking of buying anything from them look through the BBB reports first. About a week later Homevisions called me to tell me the shams had been re-shipped to me. I told the caller that I had asked 3 times that the shams be cancelled and I be credited for the amount. I was told that no one had ever given those messages to the correct parties. Please keep in mind that I talked with a supervisor at one point and e-mailed them this request at another point in time. I did finally receive the shams and a phone call apologizing for the entire mess along with an offer of either sending the shams back for a credit or receiving a 20% credit for the entire order. I took the 20% credit only because I didn't want to have anything more to do with Homevisions. I am sure if I had sent back the shams, they would have ever denied receiving them. I cannot stress strongly enough that I would avoid this merchant at ALL COSTS!!!!!

 I would not shop here again

This was the only place I was able to find this particular item and was very satisfied with the price and the quickness that it was sent.

 I would shop here again

Fast, reliable, no problems. Would use them again.

 I would shop here again

Very pleased.

 I would shop here again

Product arrived in two boxes - one had the Avila chairs, the other had a different table. Started putting together the chairs, but when I called to inquire on how best to return table, they said both boxes should be returned. UPS is picking up the boxes, which will be a hassle, because they rarely come when I'm home. Also, the item was on backorder, so I had to wait for several weeks to get it, and now it's not what I ordered. Had I known all this, I would've ordered from Stacks & Stacks, which had the same product. Home Visions has a better website, so that's why I ordered from them.

 I would shop here again

Overall my shopping experience(s) have been good. However, on my last Order with them I had to return an item to be credited back to my credit card account. Hopefully, I will not have a problem. Time will tell.

 I would shop here again

After reading the online reviews, I was a bit hesitant to place an order with HomeVisions.com. So I went ahead and e-mailed the website to check on the status of the Reclining, Rocker, Massaging Chair and they replied within 24 hours to let me know it was in stock. I went ahead and placed the order, in which I saw the estimated shipping date to be in 3 weeks. A few days later I received a shipping notification and receive the chair in excellent condition within one week of placing the order. Overall excellent transaction, would buy from again!

 I would shop here again

Truly enjoyed all the different styles of cushions offered for rocking chairs. Would return again to try other products. Thank you.

 I would shop here again

Ordered a small door mat through HV. Website indicated it was instock. It took a phone call from me and a cancel request to get my order moving. I feel it's unacceptable to take 2 weeks to ship an instock item. Furthermore, I find it ironic that after my phone call and cancellation request that the item was then *shipped.* Most likely will not do business w/this merchant again. I can receive the exact same product from other vendors much faster and at the same price.

 I would shop here again

No Problems what so ever. Excellent online experience.

 I would shop here again

The experience was good, but I was expecting both of my items on the same day since both was in stock, instead I received them two days apart. That's why I had to call in for assurance.

 I would shop here again

I ordered a personalized embroidered throw. I needed it as a gift for an upcoming party. I was worried I would not receive the item in time, so although they could not promise me a date, they said they would keep me informed along the way. I received the throw a week sooner than expected, and it is beautiful. Customer service emailed me twice to keep me informed of the status of my order. How often does that happen?
I am very pleased and a little confused about the other negative comments.
Every aspect of my order was positive.


 I would shop here again