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GiftValues.com

GiftValues.com
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 3
See all GiftValues.com listings

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When I received the catalog I...

by GiftValues.com Shopper, April 24, 2008
When I received the catalog I immediately looked through to see what you had to offer that was unique and I must say I was more than pleased with the selection of items. I will definitely be purchasing again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excelent product. I wish I could...

by GiftValues.com Shopper, April 21, 2008
Excelent product. I wish I could receive the order sooner than 2 to 4 weeks as is today. It will be very productive for this company to send the products no later than a in a week....Also, very few deals as far as sales or rebates...almost every pen has the same sales price for the almost the last 4 years. I think they could sell more if they reduce prices more often and have great deals.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Pleased

by GiftValues.com Shopper, April 16, 2008
Pleased

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I had initially forgotten what I...

by GiftValues.com Shopper, April 15, 2008
I had initially forgotten what I ordered because It took such a long time to receive the order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Service was quicker than in the past. I...

by GiftValues.com Shopper, March 25, 2008
Service was quicker than in the past. I have purchased at least 8 fountain pens in he past. However, the performance of this one is not good. I have not been motivated to return it.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My experience was excellent! I found...

by GiftValues.com Shopper, March 17, 2008
My experience was excellent! I found what I needed and was contacted twice regarding the order. I would most certainly shop @ GiftValues.com again and recommend this sight to my family and friends!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I placed the order on February 10,...

by GiftValues.com Shopper, March 11, 2008
I placed the order on February 10, 2008. I have not received any product or communication from Gift Values except for my order confirmation printed at the time I placed the order. The website does not come up so I can't get their phone number to check on the order.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Good service and a great product at an...

by GiftValues.com Shopper, March 10, 2008
Good service and a great product at an excellent price!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was very convenient and easy.

by GiftValues.com Shopper, March 10, 2008
It was very convenient and easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

was o.k. ...... the only place I could...

by GiftValues.com Shopper, March 9, 2008
was o.k. ...... the only place I could find the parts I needed and however slow the right parts did eventually arrive in good condition. seems to be better than the original pen refill.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I felt it took too long to get my order

by GiftValues.com Shopper, March 7, 2008
I felt it took too long to get my order

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Purchased daily journal and ink refills...

by GiftValues.com Shopper, February 27, 2008
Purchased daily journal and ink refills which should have been shipped at the same time, however they were shipped separately and I was charged double shipping and handling charges for what was to be one order not two.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

It seemed like it took a long time to...

by GiftValues.com Shopper, February 27, 2008
It seemed like it took a long time to process my order (several weeks). When I received the order, one of my ink cartridges was leaking, but fortunately I was able to use it right away so it worked out okay. The rest of the order was fine.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

There is an automatic subscription...

by GiftValues.com Shopper, February 23, 2008
There is an automatic subscription attached to buying this Mid Size Planner, that I did not see when I ordered it only. After the planner arrived, I noticed small print on my invoice regarding this automatic subscription. It's not clearly defined on the website. Bobley automatically signs customers up to purchase another planner, EVERY YEAR, with merely in-direct consent of the consumer. It's simply not a good policy and lends itself to cutomers missing the fact that they were charged unknowingly.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Shopping experience was fine....

by GiftValues.com Shopper, February 20, 2008
Shopping experience was fine. Merchandise was overpriced.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I had placed an order online with...

by GiftValues.com Shopper, February 16, 2008
I had placed an order online with GiftValues.com back on January 17, 2008. As of this present time (2/16/08) I still have not received the merchandise. In checking with My Order status it still reads "being processed". GiftValues states it takes 2-4 weeks to receive your merchandise. 4 weeks is just about up and I still have not gotten my order. I am disappointed in GiftValues service. I have order from them before and did not receive such poor service before. This might incline me to not use GiftValues in the future.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I order the appointment book each year....

by GiftValues.com Shopper, February 9, 2008
I order the appointment book each year. They are easy to order online.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My experience has been mostly good....

by GiftValues.com Shopper, January 23, 2008
My experience has been mostly good. Sometimes I can't find the specific type or style of product I am searching for but on the other hand sometimes I find things I have been looking for for a long time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Delivery of ordered product took longer...

by GiftValues.com Shopper, January 20, 2008
Delivery of ordered product took longer than expected, almost a month from order to receipt. Otherwise, products were received in good condition.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Love the appointment books but...

by GiftValues.com Shopper, January 4, 2008
Love the appointment books but disappointed in the colors received. I had ordered 4 Blue and 5 Black appointment books but the Black were substituted with Burgundy. Order was completed, charged to my account and shipped without a notice of substitution to me. I had ordered these as holiday gifts so did not have time to return. I contacted the company via e-mail letting them know of my disappointment but never received a response from them. I was not asking for a refund or exchange, I was just letting them know of my disappointment. A response with apology or acknowledgement of my disappointment was expected but did not receive any communication. Even though I like the books it is highly unlikely I will purchase again due to the poor customer service communication.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great Product

by GiftValues.com Shopper, January 3, 2008
Great Product

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything was fine, I had no problems...

by GiftValues.com Shopper, January 2, 2008
Everything was fine, I had no problems at all.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very satisfied with the product....

by GiftValues.com Shopper, January 1, 2008
Very satisfied with the product. Shopping was easy. I found exactly what I was looking for and it was delivered in plenty of time for Christmas.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

From the time I placed the order, to...

by GiftValues.com Shopper, December 30, 2007
From the time I placed the order, to the time I received the order it was weeks. (Unacceptable) In several of the pens, the ink had dried up. C/S handled the reshipment of refills in a courteous way but again it's going to take weeks to receive. Having been in OPS mgr in the past, I would be ashamed if this was the best that we could do.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Second time I have ordered and am...

by GiftValues.com Shopper, December 27, 2007
Second time I have ordered and am pleased again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
I do not know how this company stays in business, aside from preying on unsuspecting customers. I purchased multiple gift pens for my staff for Christmas gifts in early October via the Internet. The initial order took 3-4 weeks for delivery, at which   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

I like the quality of giftvalues...

by GiftValues.com Shopper, December 3, 2007
I like the quality of giftvalues products and would order from them indefinitely.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The pen sets I ordered were very nice....

by GiftValues.com Shopper, November 25, 2007
The pen sets I ordered were very nice. I paid extra to get them within 2 weeks, and they were just a couple of days late. The tracking system is useless. After about 12 days, I looked to see if my order had shipped, but it said no shipping information. And, it kept saying no shipping information even after I had received the merchandise. I would say your tracking system is non-existent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Postage and Handling charges are very...

by GiftValues.com Shopper, November 25, 2007
Postage and Handling charges are very high.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Simply Great!!!!!!!!!!!!!!!!!

by GiftValues.com Shopper, November 22, 2007
Simply Great!!!!!!!!!!!!!!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I've ordered pens from this service...

by GiftValues.com Shopper, November 16, 2007
I've ordered pens from this service before & have been pleased with the Value & quality of the items bought each time!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have used GiftValues several...

by GiftValues.com Shopper, November 12, 2007
I have used GiftValues several times,have been satisfied each time

  I would shop here again
Overall Rating: 4/5.0 store rating
 

RECEIVED THE WATCH AND RING...HAVE NOT...

by GiftValues.com Shopper, November 10, 2007
RECEIVED THE WATCH AND RING...HAVE NOT RECEIVED THE APPOINTMENT BOOKS WITH MONOGRAM...WAS TOLD THEY SHIP FROM DIFFERENT LOCATION BUT ITS BEEN A MONTH AND STILL NO APPOINTMENT BOOKS AND THESE ARE CHRISTMAS GIFTS I HOPE THEY COME BEFORE CHRISTMAS..

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I still haven't received my order,...

by GiftValues.com Shopper, November 4, 2007
I still haven't received my order, which was placed quite some time back. I inquired via email, and was told it would be another week to 10 days. That has now passed without further contact from GiftValues. On the bright side, at least they haven't charged my credit card yet... Usually they are quite prompt with their orders, so this is an unusual occurrence. I really don't expect it to happen again, once this order is filled.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I purchased 3 emperor pens. The...

by GiftValues.com Shopper, October 31, 2007
I purchased 3 emperor pens. The burgundy pen literally popped apart the first time that I went to use the pen. Since the pen is not screwed together, I discarded the pen. It appears that the pen is glued together and cannot be reattached.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

This time the experience was very bad....

by GiftValues.com Shopper, October 28, 2007
This time the experience was very bad. The price given on internet was not what was charged to my credit. I returned all the items and will not purchase in future.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

The merchandise is good and the prices...

by GiftValues.com Shopper, October 8, 2007
The merchandise is good and the prices are good. However, having to wait eighteen days to receive an order is unacceptable. This company will not process the order in a timely fashion. They did not ship my order until twelve days after having been placed. And then they shipped it US Postal Service without any tracking abilities. The tracking on GitfValues site was a joke as it kept showing "processing". If you've got a month to wait on your order, then this is the place for you. If you need it quicker, you better go elsewhere.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

the order was split into two separate...

by GiftValues.com Shopper, September 27, 2007
the order was split into two separate shipments, which came about two weeks apart. I have received everything I ordered in good condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

be prepared to wait a month for your order

by cjpchad, September 22, 2007
Gift Values does have good prices, but the customer service and the slow processing and shipping make it not such a good deal after all. The customer doesn't have a clue that the company is going to sit on the order for twelve days before shipping. I was informed by one of the customer reps. that the company waited until the truck was full before they shipped orders out. And to add insult to injury, they ship the slowest possible way with no way to upgrade to a faster shipping service. In this computerized information age, their delay in shipping is inexcusable. I will definitely never shop here again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

I am not satisfied with this service. I...

by GiftValues.com Shopper, September 20, 2007
I am not satisfied with this service. I placed an order on 8/21 and it was lost. When I started trying to track my order - I had to place another order because the first was lost. It is already almost a month and I am stil waiting for the item I ordered. I received an e-mail that the order would be shipped on 9/12 - it is 9/20 and I am still waiting.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

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