Compact Appliance

I was very pleased when I called the customer service line to ask on shipping procedures. Since there was no way to track the exact arrival date of the washing machine after it left the plant in Texas, I was able to ask them to send it to my work place since I am there all day long. One day before shipment, I received a phone call to confirm that the appliance would be arriving the next day. I love it.

 I would shop here again

The sales reps were very helpful. I received my shipment earlier than I thought. Great tracking tool on your website and UPS. I've only had a minor problem with the unit turning off by itself. But I need to find out whether the problem has to do with the power source or the appliance.

 I would shop here again

We ordered a Summit glass door freezer that was listed on their website (now removed) as UL and NSF approved.
When we received the freezer we put it into service and after our local health inspector saw it, made us take it out of service because it WAS NOT NSF approved. After many calls and the promise that we would get satisfaction we were just recently told that there was nothing they would do. This freezer works fine but we cannot use it as it is not NSF approved as their website advised. I personally talked to a sales person there and he knew of the problem and wanted to help but someone higher up the command chain advised him they could not help.

 I would not shop here again

Was back ordered, arrived earlier than anticipated -- absolutely no complaints -- they kept me advised -- great price and great customer concern

 I would shop here again

The LG3431 was in stock and shipped quickly. The freight company Target Logistics, and AEX courier that ComactAppliance used to ship to Pennsylvania took exceptional care of the product in transit. AEX delivered it right into the home as promised. We set the washer up, and did 3 loads of laundry the same day. Great product. We are extemely pleased to do business with CompactAppliance.

 I would shop here again

They had what we wanted and the price was good. We received it on time. We did not receive a rebate.

 I would shop here again

This is the second time I have purchased from Compact Appliance, and both transactions went fine -- no problems.

 I would shop here again

Very good service and products were easy to find. I also got shipping discounts and the product was the best price out there. Thank you.

 I would shop here again

other than not being able to find the delvery information on line, this vendor provided excellant product for a great price. I had not have any reason to contact them other than to purchase something else down the road. I highly recommend Compact Appliance!

 I would shop here again

They had what I wanted at the best price and delivered quickly.

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Received a defective unit and called customer service and they took care of setting me up to return the defective unit and receive a replacement without much difficulty.

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I found the website easy to navigate and the descriptions helped me make my selection. I was pleased with the price and the product was shipped quickly.

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Excellent

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I was very pleased with my experience.

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I found exactly what I wanted for a great price. I will definately shop here in the future.

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Easy online purchasing. Email and tracking shipment good. However, I had to call to confirm shipment, as only electronic information was sent to Federal Express. 800# service was very good as she tracked it down and we received the product quickly after.

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Product is awesome and well worth the money,but as far as shipping, it's quite obvious they drop ship, and that's where they fall short.

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The wine cooler had a very bad painted finish on the top of the unit. The metal was not cleaned properly before they sprayed it black. It made the unit look like it was used. I called the company and they said to call back, if I wanted to return it. It was a gift for my son, he said it did not matter to him if the top of the frig was not perfect. I think he did not want me to go through the trouble of returning it. It works fine but looks nasty. The manufacture needs to have better quality control.

 I would shop here again

fine

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good web site, had all i needed.

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very good value but the shipping was a little slow.

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Poor

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I was pleased with the product, but had to return it because it was a gift, and it did not fit the needs of the person I purchased it for. The return policy is pretty standard, but I wish that I would not have to pay for shipping to return this gift. Otherwise, I liked the process.

 I would shop here again

Item was a Christmas gift and came quickly. It appeared to be in good condition but when it was plugged in, there was no power to the machine - it would not come on. Tried different plug-ins, etc. Called customer service who said we would have to call the manufacturer to see what the problem is. Haven't resolved it with the manufacturer yet, but hope to soon. I was told the only place I can buy this particular item is online. It's aggravating to give an expensive gift such as this and have it not work!

 I would shop here again

was very easy to find what i was looking for and was very nice to have some choices to pick from and easy to order

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I was surprised to find some items that I wasn't even sure existed. I had been looking for a water cooler that made ice cubes, and your site was the only one I found it on. We ended up buying a straight ice maker instead. It works great for us. We live in the country where all we have is well water. With the new ice maker we no longer have to run out to the gas station to buy ice. Thanks Compact!

 I would shop here again

I shopped around and Compact Appliance had the best prices. They shipped it on time and had tracking available. The only change I would make is the ice maker was not boxed and was a gift so when it arrived my dad knew what his gift was because there was a picture of it on the box.

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Excellent

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My shopping experience was fine. I ordered the wine cooler and it arrived on the day in which it was promised.

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The merchandise was better than expected and arrived in record time during holiday shipping. Very happy with the purchase and would recommend to anyone.

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great

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It was a pleasant experience. The Web site was fast and easy to navigate. The merchandise came very quickly and the price was right. I would definitely shop here again.

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good shopping experience

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They're web site was easy to follow and the ordering was quick. The product is great and I received it on time and undamaged. I would shop here again.

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This was a shot in the dark for me and I was pleasantly suprised at the promptness of delivery.

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Very Helpful in a busy Seaon! Thanks

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Everything went smoothly, It was gift and they are happy with the merchandice. I would consider shopping again if you have the best price on the item

 I would shop here again

Moving around the website was both easy and difficult. It was relatively easy to move from folder to folder. But I found it some what confusing to locate the specific item on repeated visits. I did price comparisons at several merchants sites and found it frustrating to come back and locate the item(s) I considered as my purchase.

 I would shop here again

Experience was okay except for one thing. No description of the heater's performance when it hits 41 degrees and turns itself on--that is to say, the manufacturer and your site did not describe how warm the heater gets the room to before it shuts itself back down until the temp drops to 41 degrees again. This is important in my application--an insulated bathroom in living quarters inside a 30X50 metal building. This is the location of the entire water feed and usage except for just outside the area in lines to the kitchen faucet, for which I will use heat tape, since the building will definitely go below freezing at times, but the insulated bathroom should not. Experience with your company was good except for that one question, and I had no way of contacting the company that makes the machine to get the answer.

 I would shop here again

Great Company to do business with!

 I would shop here again