BoatersWorld.com

I'm new to your site and want to look at more of what you offer that is competively priced. Thank you.

 I would shop here again

Dealings with this company are fine unless there is a problem with your order and you require customer service. I recently placed an order on 12/5/06 for a Christmas gift. My order was immediately reflected as "In Progress." Following confirmation that   Read full review...

 I would not shop here again

It took almost three months to receive my order.

 I would not shop here again

Because of the inability of your customer "service" rep' to understand or speak the English language we were never able to complete the order. After several frustating phone calls, in which we were placed on-hold for a ridiculously long peroid of time, we finally gave up. However, we were able to quickly and efficiently get the product ordered thru Bass Pro. We also spoke to a person who was did not require every letter of the English language to be identified (example: A as in apple). The experience of ordering thru your company was most annoying and one that will not be repeated by us.

 I would not shop here again

I ordered a rather expensive (more than $1,000.00)fishfinder from BoatersWorld.com The site was easy to navigate and initially I felt confident that I had ordered through a competent and reputable company. However... When the order arrived we   Read full review...

 I would not shop here again

I liked the products I ordered but the people at the other end of the customer service phone line (help/service desk) knew nothing about the products, spoke and understood English poorly and were generally not helpful at all. If you know precisely what you want and don't need customer service support, this wouldn't be a bad way to go. If you need product info, save your time - contact the manufacturer directly (as I was advised to do). Ugggh. What's happened to customer service in this country?

 I would shop here again

Open 24 hours-very convenient.Order was processed and shipped right away.Tracking number was supplied and item was received when promised.Couldnt beat the price or the service. Would definitely shop here again.I haven't actually received this item as I had it shipped to another address so I can't say that I have opened the package yet and inspected it. I assume everything will be okay.

 I would shop here again

Great Service

 I would shop here again

best price ever seen on that unit, thanks again

 I would shop here again

you company made so many mistakes then i had to talked to someone from india and he could not understand me nor could i understand him your company SUCKS

 I would not shop here again

Terrible! Web site did not allow entry of multiple gift certificates. Subsequent phone calls to straighten out the mess resulted in bungling and unacceptable delays. Order was late in arriving and not avaailable for use on trip I was taking. Very unhappy!

 I would not shop here again

I ordered thru Amazon & they sent wrong items. I had to return & reorder thru them direct. They sent the wrong items the 2nd time too. I returned them. But they only credited me for 4 of the 5 items. I sent them an email but they said they credited the full amount, which they didn't. Horrible seller. I'll never shop with them again.

 I would not shop here again

Great Experience, the lady on the phone helped me really good.

 I would shop here again

I do not like having to call as well as email "for security reasons". One should be enough, if I wanted to call in my order, I would have called in my order. I am returning both products. I was told 4 days ago I would receive email notification of Return Goods Authorization and I still have not received it. I am pretty much done with this company.

 I would shop here again

As I live in the UK, I had to fax my order and was told the goods would be despatched the same day. I needed them to be delivered to a hotel in Atlanta where my son was staying. I ordered the shoes on 28 September but they were not delivered until 5 October. My son had already left the hotel so I have had to pay the concierge to post them for me, which cost more than the shoes. I was very annoyed that I was misinformed about the delivery date as I would not have ordered them if I had been given correct information about faxed orders taking longer to process.

 I would not shop here again

poor customer service

 I would not shop here again

I ordered the cooler and paid for over night shipping which the man i spoke with assured me I would have it . It was in stock. I tried to track it the next day and couldn't get any information on it. I kept calling which no one answered even though your site says call anytime. I finally emailed and was told I wouldn't recieve it till the following week. I cancelled the order at that point and searched again on the web and found the same cooler through Marine Max and a local store check I did had one and I went and bought it. I'll stick with Marine Max from now on.I don't want to deal with a company who can't deliver when promised and I was still going to charge me the next day delivery even though I wasn't even getting it the next day.

 I would not shop here again

The BoatersWorld online order page permitted me to pay approx. $38 for delivery on Saturday (overnight delivery, which I needed). The order did not arrive until the next Tuesday. Customer Service could only reduce shipping by $10 when I did not receive the order as I needed. I could have driven 60 miles and purchased the items for $40 less and had the order on time! Good Bye to BoatersWorld.com

 I would not shop here again

very good would definiately use it again

 I would shop here again

This company advertises free shipping with purchases over $100.00. But will use any excuse to charge shipping any way. I don't do business with companies that don't stand be hehind their advertisments. Lamar Richardson Disatisfied customer.

 I would not shop here again

the only problem I had was the tracking, but in my opinion that was a fedEx problem, not a Boaters world problem.

 I would shop here again

I had a great deal of difficulty understanding the sales clerk on the phone. It would have been easier if I had been able to speak to someone with a better command of the English language.

 I would shop here again

Very good

 I would shop here again

I am dissapointed with boaters world, when I ordered,(2 day s&h at $19.95) I was mislead on the delivery date, so I called and cancelled the order before it was even processed and I was told it would be cancelled at that time, within the next 24hours I recieved a shipping notice that it had been shipped out(boaters world error). However, when returned boaters world gladly refunded the amount of the shirts but I was still charged s&h and I originally cancelled the order before it was even processed let alone shipped out. Needless to say, the shirts were late and I still had to pay $19.95 for nothing, I was told by phone a full refund would be credited and I was not. I will not order from boaters world online again. Thank you.

 I would not shop here again

I purchased the product online. It said it would email be when it was being shipped. I never got a call. Over a week past and I decided to call Boaters World directly. They just said they would ship it out that day and I received it a few days later. Also, I don't like the fact that my credit card info was out there for so long with no one tending to it.

 I would not shop here again

Received order one dat sooner than requested. Order was processed very quickly as I requested on the phone. Sales rep did what they said they would do. I am very satisfied with this shopping experience.

 I would shop here again

Received the item in 19 days, it went to another state, package was poorly packed and it was damaged, returned the package and they would not ship another item untill their claim was complete with FedX, this took another 16 days, they would not refund my money even after they had package back. When their claim was completed, I cancelled the order and did get my money refunded. I ordered the same item from another company and had delivery overnight at no charge. cancelled my account!

 I would not shop here again

I will buy from them again.

 I would shop here again

BoatersWorld is a good place for in store shopping. Recently, our second attempt, we attempted to purchase sandals for our kids and a pair of ladies sandals. We paid for the rapid shipping. Both times the childrens sandals were no longer available and the adult sandals were shipped late and we had already left for our vacation. We were notified too late of non availability and no call to notify us of non availability. We came to know after we ariived back home and we were not available to recive the shipment so it was sent back by the shipper. This has occurred twice.

 I would shop here again

I could not believe that I was required to have my credit card bank change my address to the shipping address before you would fil my order. I have bought over $15,000 from you and if I had to change my adress every time I had something you sent to me as I am travelling is absolutlely crazy. The loss of the $2000 A/C purchase which would have been 1 of 3 or $6,000 may not be of any interest to you, but it was nice knowing you.

 I would not shop here again

Was unable to track my item.

 I would shop here again

I will definetly use Boaters World again when I need a part. Very easy to work with and fast service.

 I would shop here again

it was great got what i wanted and it worked would do it again

 I would shop here again

order was filled promptly and accurately and shipped quickly

 I would shop here again

many things wrong,sent them back and wwe received the same things back.

 I would not shop here again

Product I wanted was carried in the online catalog and in stock. Processing and shipping were handled expeditiously.

 I would shop here again

The one thing I did not like was the E-mail I received the day after my order which said something to the effect that my order would be cancelled if I did not call your 800 number and confirm my order. I have purchased a lot of stuff on the internet and never have I had to call back the next day to confirm. I thought that was inconvenient and pissed me off.

 I would shop here again

The online order was never confirmed. Two days later I phoned in the order. The items were not configured as advertised- there was no food tray nor drain plug.

 I would shop here again

I was told the item was "instock & reserved" I opted for 3 day delivery. I was told I would be sent an e-mail when order shipped. After 4 days I still had not received this shilling confirmation. I then called and was told the chair now was on back-order and it might be 4-6 weeks befor I received the order. No one even took the time to contact ne & inform me the chair was on back order. It went from "in-stock & reserved" to on back order. I needed the chair for a planned trip that week-end. Overton's had the chair to me in three days... Can you possibly guess who I will do business with the next time I need to special order an item???

 I would not shop here again

I ordered 2 fishing reels, not seeing them and knowing the actual sizes, when they came they were too big for my intended purposes, so I returned them. BoatersWorld.com made my exchange very easy and pleasant. They got the merchandise right back out to me. Thanks again.

 I would shop here again