BigFitness.com

I purchased the gloves in the wrong size. I contacted Bigfitness by phone and had to leave a message, then I contacted them by email. I was told that I could drive to them to exchange them. I didn't think it was fair to be charged a 15% restocking fee for a pair of gloves that were returned to them in the original shipping package and box. After the exchange was made I was unable to receive a receipt because the women didn't know how to use the computer, she said she would email a copy to me, which I still have not received!!! Very poor customer service!!!! I am giving these as a Christmas gift and do not know what I will do if they are incorrect, I have no receipt.

 I would not shop here again

2 Revolving Stirrup Handle w/Rubber Grips for weight machine. Ordered this product on Nov 25th. Website stated that the product is available which gives the impression that the product is in stock ready for shipping. Received 1 handle on Dec 1st. One handle missing. No note or explanation of why? I contacted the merchant by email and they stated that the other handle was on back-order with no date of delivery. If I would have known this from the beginning I would shopped elsewhere.

 I would not shop here again

posters where shipped in a timely manner & arrived in excellent condition.

 I would shop here again

I was very pleased with the wit site design and the products on the site.

 I would shop here again

bad

 I would not shop here again

The merchandise is very good quality and the service is great. The only problem I had is the handle on the case that the Heavy Hands came in was broken. Other then that - I was very satisfied. I will shop there again.

 I would shop here again

Website easy to use. I was phoned by the seller due to an error on my part, which they handled very well.

 I would shop here again

Product arrived on time with a few dings in shipping carton, but these were from the trucking co., not Big Fitness. Product was well packaged so as to prevent any delicate parts from being damaged in transit. product assembled well, and I have had no problems with it. The location of the water bottle holder under the seat is a bit awkward, but again, this is not an issue with Big Fitness, as it is Schwinn's design.

 I would shop here again

Acceptable.

 I would shop here again

Big Fitness Is A Good Company To Deal With.Only Problem Was With Yellow Freight Shipping Company.Took Over 3 Weeks To Get Product.I Was Told It Was On A Truck 3 Days In A Row Took Time Off Of Work To Wait.Fianlly Got.PS Try Using Another Freight Company..............

 I would shop here again

I could not track my order. Besides that, my experience was very good

 I would shop here again

Although the product did not work properly when I received it (batteries needed to be replaced); Customer Service immediately arranged to have the replacement batteries mailed to me and installed. The issue was resolved, and I am completely satisfied.

 I would shop here again

ok

 I would shop here again

received as expected

 I would shop here again

the gloves were a horrible design/style and the jerks at Big Fitness will not refund my money

 I would not shop here again

Everything went well. I'm very happy.

 I would shop here again

Completely satisfied.....very good product that works as advertised, delivered on time in good condition at the specified price. You can't ask for more than that.

 I would shop here again

The process was great; the eqipment is not.

 I would shop here again

BigFitness had a great selection of products. My only disappointment wsa that they could not ship via USPS. Overall, I am very happy with my purchase.

 I would shop here again

Good website and easy to order merchandise. Easy to follow tracking so I knew when the order was going to arrive.

 I would shop here again

I have already made another purchase from this store, and will continue shipping here because it?s so easy.

 I would shop here again

I looked everywhere and came to this site and had it. And at a great price. I will def. come back.

 I would shop here again

Overall great expeirence!

 I would shop here again

Very good service and product

 I would shop here again

I have tried to contact the customer svc dept for 3 days and only received message to leave a voice mail and someone will call me back. Have not received a call back yet.

 I would shop here again

Good price, fast shipping!

 I would shop here again

Everything went quickly and smoothly. I'm enjoying the item purchased very much.

 I would shop here again

very pleased

 I would shop here again

This is the second time I've ordered from this company.this is a great company my orders have been early and intact.This is the only company I'll use from now on for online workout equipment.

 I would shop here again

Great

 I would shop here again

happy with purchas

 I would shop here again

WEBSITE WAS COMPLETE AND PROFESSIONAL. PRODUCTS WERE PRESENTED AND DETAILED. SHIPPING WAS FREE AND FAST. OVERALL: EXCELLENT ALL AROUND

 I would shop here again

Great web site, very informative.

 I would shop here again

Item out of order so haven't rec'd it. As I'd not put an email address on the order, I wasn't contacted about the unavailability of the product. Found and purchased it elsewhere.

 I would shop here again

I did receive my weight bench on time and in good condition not excellent condition. I would have liked to have been told I was receiving a floor model.But seeing that it is a weight bench its not that big of a deal.All in all a good shopping experience.I will be buying my powertec powerrack from this company.

 I would shop here again

I am not sure yet if I would shop again at Big Fitness.com. There was a part missing from our order, so the item could not be assembled immediately. We are still waiting for the part, so are not sure yet that we are satisfied. Hopefully, assembly will progress unimpeded from the time we receive the missing part.

 I would shop here again

15 percent restocking fee on returns is too much. I won't use them again.

 I would shop here again

Good selection; good descriptions; good prices; free shipping!

 I would shop here again

I was unable to track the progress of my package, as it was delivered via common carrier. I did not know until the day before the delivery was made that my package had even shipped. It was not a big issue at all, and will not deter me from buying from bigfitness.com again.

 I would shop here again

All is good.

 I would shop here again