BedBathStore.com

i really didn't know what to expect from ordering curtains online, but when i received them i was very impressed with the quality. i love them and they look great!!! i'll be ordering again from here.

 I would shop here again

I do not blame the merchant for the delay in shipment. These things are sometimes unavoidable. What I do fault the merchant for is charging my account weeks before the item shipped. This is unacceptable and not the practice of other online merchants I have dealt with. For this reason, I would not shop with this merchant again.

 I would shop here again

The quality was good and what was expected. But the length of time was too long. The website states 2-3 weeks for shipment. I waited five weeks--then had to contact the company. Then it was shipped.

 I would shop here again

It was a good experiance, I found what I needed and ordered it. Recieved the package shortly afterwards.

 I would shop here again

BedBath informed me that the merchandise was backordered.

 I would shop here again

I placed my order on 4/7/06 and my credit card was billed shortly thereafter. On 4/11/06 I received an e-mail explaining that the merchandise is back-ordered and they were expecting a shipment over the next 7-10 business days. On 4/27/06 I placed a phone call to customer service asking about my merchandise and received a curt reply stating that they expected the order during the week of 5/1/06 and they would ship it to me when they received it. Other merchants that I have done business with on-line did not bill my credit card until my order was shipped. Therefore, I will not do anymore business with this store. Thank you for following-up on my purchase experience and for giving me an opportunity to tell you what happened.

 I would shop here again

They were the only store that had extended length shower curtians.

 I would shop here again

Will shop here again. Love the store

 I would shop here again

I PURCHASED THE WRONG SIZE OF CURTAINS. I DID NOT REALIZE IT WAS A FINAL SALE. SO NOW A GENTLEMAN NAMED MIKE EMAILS ME THAT HE WILL ACCEPT THE RETURN AT A 50% COST. SO NOW I AM STUCK WITH CURTAINS THAT DON'T FIT OR A LOSS OF MONEY AT 50% RESTOCK FEE. I THINK THAT IS TERRIBLE I COULD SEE A 25% RESTOCK BUT 50% IS OUTRAGEOUS.

 I would not shop here again

The web site says your product will ship in 1 to 2 weeks. It's been almost 3 week and I have received nothing. I have e-mailed their customer service twice and they have not responded to either e-mail. Very un-happy!

 I would not shop here again

good selection at good prices

 I would shop here again

This store advertised a quilt for purchase that they no longer carry. I made the purchase, only to wait and wonder about the delay in delivery. Upon investigating, I found that this item is no longer available. This store STILL has this item displayed on their website as available for purchase. I will no longer use them.

 I would not shop here again

We were pleased with the ease of shopping and enjoy our new purchase very much.

 I would shop here again

Very good service, good quality very satisfied with them and their merchandise

 I would shop here again

The web site read that all product was in stock. Never notify of out of stock status or delay in shipping. No same day service in responding to email request for shipping status. Charged credit card before ever shipping product. Very dissatified. Will not use again.

 I would not shop here again

Quick and Easy. I was delighted to find exactly what I needed.

 I would shop here again

They told me my order would be here in 4 to 7 days and its been almost a month. They finally sent half my order and the other will be arriving in 1 to 2 weeks which is awful. I paid for my order upfront and I get misled about it, I'm not to happy with bedandbath store right now. Thank You, Shannon Holmes

 I would not shop here again

Very adequate and dependable.

 I would shop here again

I placed an order in January for this lamp. I havent received it to date. I had to call Customer service several times to find out the item is on backorder and will not ship until mid March. My account was charged immediately but I was not advised that there was going to be a 2 month delay in shipment until I hunt down the customer service dept by phone. I dont think I will order from this store again. Poor service and communication with the consumer.

 I would not shop here again

I might try this merchant again depending on when and if I receive my 3rd pad. It took about a month to get 2 of my pads and the merchant did not let me know it was on back order. When I did contact the merchant, they were good about replying back promptly. I just can't understand why my order was not complete and with no explanation. These pads were sent directly from the manufacturer.

 I would shop here again

i have not received my order as of yet i was told it would ship in 1-2 weeks and that was on 2/4 as of 2/25 i have not received my order i would still like to shop there and am willing to give it one more try however if the customer services is still the same i wld not recommend this business to anyone

 I would shop here again

I had to return the curtain liner for the wrong color. I will never order from here again. Returning anything cost me too much time and trouble. I have never heard of having to be charged a restock fee! I can't believe the pages of instructions to return an item. You better get out of the business now.

 I would shop here again

I received beautiful curtains in a very timely manner.The price was fantastic for the quality.I will definately buy from this store again! Tami from Pa.

 I would shop here again

Good selection and prices. Received the items fairly quickly. The only thing I didn't like was that after my order the automated correspondence I received said my item would be shipped in 1 to 2 weeks, however I received it in about 5 days. I was very happy to receive it early, however I would have liked a better estimate of when to expect it. Otherwise a pleasant buying experience.

 I would shop here again

still have not recieved order. Everytime I call in to speak with a rep, i can not get through.

 I would not shop here again

I was pleased.

 I would shop here again

The ordering was simple enough - they have my credit card info.....To date I have not received my order. It was supposed to be shipped in 4-7 days (from 12/18/05). My calls were answered after a fashion.... but they have not kept me updated on progress...i.e. "we have not had a reply from the mfg/shipper yet". And that was almost a week ago.... why not?????

 I would not shop here again

after i received my order, i did not like what it looked like. I e-mailed them to find out if I could return it to the mailing address (which is in my neighborhood)instead of paying shipping,etc. but I never received an answer to my e-mail.

 I would not shop here again

Ordered product, was told 1-2 weeks lead time. Contacted vendor via email at end of second week, 3 days later got response that company was closed until Jan 1. Its Jan 5 and still no product, notification of shipment, or tracking information available. Never Again!

 I would not shop here again

I ordered two Kitchen mats SL96800. and SL96802 I received 96802, but have not received the other and have not been notified why. I have left voice mails at customer service and have received any help or what is being done.

 I would not shop here again

Ordered items on Dec 13th as Christmas gifts. Payment was taken, but no shipping status was displayed, other than the generic "4-7 days". After more than a week, when the same status was still showing, I emailed customer service. I shortly received a reply indicating that they were looking into the status. Subsequent to that, I received a status update indicating that the item was no longer available! This was more than a week after I had placed my order, and more than a week since they had taken the payment from my bank card. It was also now only 2 days until Christmas, and I had no gifts. Their explanation was that the item ships directly from the manufacturer...my problem is that they need to stay on top of their vendors and to make sure that if an item is available to order on their website, then they have a sufficient supply to fulfill any orders. I was very unhappy with this shopping experience and will not shop with them again, nor will I recommend that any of my friends and family do so either.

 I would not shop here again

Eveything was wonderful and I will be shopping with you agin. Thank You

 I would shop here again

The blanket ordered on 12/9/05 was to shiped direct from the manufacturer in 10 days . I wanted the item for Christmas. They were back orderd and cannot shp until after Jan, 1, but they never notified me until we called Dec. 23rd.

 I would not shop here again

I ordered a Xmas gift and had it shipped to my cousin - she received it very quickly and called to tell me she was very happy with it.

 I would shop here again

The product was good, and the price was great, but the packaging for shipment was iffy at best. Had it been anything remotely fragile it would not have arrived intact. This time their gambling paid off, but I don't gamble.

 I would shop here again

I got neither a phone call or a mail-in form.(question # 7) I ordered 2 sets of swags and 2 valances. When I did recieve my order, both sets of swags was for the left side of the window (4 pieces, all for the same side of the window) I put them up anyway, theres just one thats backwards on each window. I figured it was better than trying to go through all the red tape to return them. This was the first purchase I had ever made online, I was very excited, it was so easy I had planned on doing a couple of more rooms with curtains from this company. But, I think I'll just go shopping. Thanks for your concern in my satisfaction of my order..... Neida

 I would not shop here again

I ordered 2 curtains from Bed Bath Store at 2 different times. The 1st curtain came timely and I received various e-mails updating my order. I was so happy w/ the service that I order a 2nd curtain. I received confimation that I ordered it right away but after that.....nothing. After 8 days, I sent an e-mail asking about my order since nothing showed up with the UPS tracking. I didn't receive a reply so I sent a second e-mail where I was finally told that the curtain is no longer available. I beleive that it shouldn't have taken 9 days to tell me that and I am very disapointed in the service

 I would not shop here again

The product I ordered after ordering was not available! I was so disappointed as I have found no similiar item and I loved this quilt and was looking forward to receiving it! Please can someone please try and get this quilt in stock agian I would reorder it right away. Thank you

 I would not shop here again

I placed my order on 11/01/05. The e-mailed response gave an order number and link to track the order. When the package had not arrived by mid November, I tried to track the order - unsuccessfully. I tried to telephone using the toll free and regular phone numbers. In each (of more than half a dozen) calls I was cut off after responding to various prompts. On 11/16/05 I finally sent an e-mail of complaint. I received a response 11/18/05 indicating the items were on back order and apologizing for delay. The same day I wrote back asking why I hadn't been notified of the delay sooner and when I could anticipate delivery - also why I had such difficulty in contacting them by phone. Today is 11/22/05 and I have received no response. However, my credit card account was debited for this order on 11/01/05. I'm sure you'll understand why my responses to your survey are so negative. I look forward to receiving my order ASAP - I hope you will be able to help in that regard.

 I would not shop here again

I ordered a month ago, i had to contact them as my order did not come. I spent $100 and have yet to see my order and have yet to hear from them regadring wherre my order is. it is time to either cotnact me with an update or refund my money. is this store a scam?

 I would not shop here again