Allergy Be Gone

well satisfied

 I would shop here again

i found exactly what i was looking for at allergy be gone. my order arrived quickly and correctly. i will definately use them in the future. thank you.

 I would shop here again

I purchased a humidifier that I was told was in stock. They shipped me a different model of lesser quality. I called and explained that I wanted the product I ordered and if they didn't have it they should refund my money. They told me to ship it back and they would send me the one I ordered. They never did! After several complaints and rude customer service, they say they will refund my money. I will believe it when I see it. After reading other customer reviews, I truly believe this company lies about their "in stock" merchandise and ships out something they believe to be comparable. Do yourself a favor, shop somewhere else!! I wish I did.

 I would not shop here again

The customer service is so rude and mean to me. They hanged up my phone twice or put me on hold forever. I ordered a humidifier from them and they sent me a wrong model. They said to me that the original model is out of stock and they “recommend” this one to me. If I want to return it I have to fill in a form. I also need to pay for the original shipping charge and mail the unit back to them. I would never buy anything from allergy be gone again. They don’t respect their customer at all!

 I would not shop here again

Consumer Beware: From my experience, I cannot recommend this supplier. I ordered filters for a humidifier. Allergies Be Gone shipped the wrong item. The pick list was correct; the wrong filter was shipped. I called customer services and spoke with an   Read full review...

 I would not shop here again

The entire transaction was very smooth. The only negative aspect was the condition of the box when it arrived. There wasn't any damage to the product, but I would suggest something a little sturdier than the original factory box.

 I would shop here again

This is a wonderful company. They offer a wide range of goods and research about their products. This research helped me to make an informed choice...I was able to choose the best product for the amount of money I was able to spend. Their customer service department was cordial and helpful...I will buy more products from this company!

 I would shop here again

very fast shipping!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 I would shop here again

good web site and good on time receipt of product

 I would shop here again

It was easy to place my order online, they did not change the price at the last minute or anything like that. My items arrived on time about 10 days after ordering. Though the original box was torn open, the vacuum was packaged very well and had not sustained any damage from the torn box. Perhaps because it had fallen out of the open box, there was no warranty information included in the vacuum which I'd expected.

I called customer service, my call was answered immediately, and the customer service lady placed a call to the vacuum company and requested they send me new warranty information. I thought they would tell me just to call the vacuum manufacturer, but they were nice and took care of it for me. I received my warranty card in a timely way, and my experience with Customer Service has been positive so far, and my vacuum, though the box was damaged, was obviously new.

One concern would be that the store promises a 7-year warranty, while the appliance manual and warranty card mention nothing of the sort. So, it's possible that Allergybegone.com advertises longer warranties than Bosch offers.

 I would shop here again

Everything was great. i recieved my order alot sooner than expected, the next day without paying any extra shipping!

 I would shop here again

I am very impressed with Allergy Be Gone. It was easy to shop on the website and my product arrived on time. I will definitely shop here in the future.

 I would shop here again

great prices and easy. Never got to get the tracking it said order not found.

 I would shop here again

Fast shipment and recieved product in excellent condition

 I would shop here again

Product was in stock. Smooth transaction. Couldn't be happier!!!

 I would shop here again

They were very helpful when I called for information before my purchase. The merchandise arrived faster than I expected. Very pleased and would use them again.

 I would shop here again

They gave me no email response to my order so I had no idea if they got the order or if it was processed or when I'd receive the product. The only way I knew anything was that my credit card was charged. It took several week to receive the product, a lot longer than with other companies I've used.

 I would not shop here again

damaged box on delivery. Not sure if it has effected product.

 I would shop here again

Beautiful cover, good price, delivered soon after order. Couldn't be more pleased. Will definitely go back to this company for future orders.

 I would shop here again

The site was well organized and I was able to find what I needed.

 I would shop here again

This was my second purchase with this retailer and both experiences were good.

 I would shop here again

BEWARE!! This place is terrible. I had purchased a Honeywell air purifier and their web site showed it was in stock. Credit card was charged immediately, but after 2 weeks received no item. Called them, and they tell me that the unit is on backorder and will arrive the following week. I cancel the order at that time, and am told I will be refunded in 48 hours. No refund was ever issued. I call AGAIN, and this time I am told that a substitute air purifier was shipped to me. I told them I do not want their substitute and that I want my $$ back. They tell me that they will give me a free air filter and $20.00 off my order. I ask to speak with a manager as I am just interested in getting my refund at this point. They are trying to cancel the replacement order at this point, and are supposed to be crediting my account within 24 hours. We'll see. I will never do business with these people again.

 I would not shop here again

My experience with this company has been very frustrating. I ordered a vacuum cleaner that is listed on their website as being "in stock." When I checked the tracking page several days later I noticed that it hadn't been shipped, so I called the company to find out when to expect it. The customer service rep said the vacuum wasn't actually in stock, and they would not be able to send it until the next week. Fine. The price was good, so I decided to wait. When it STILL hadn't been shipped the NEXT week, I called again and was told it would be shipped on a specific date later THAT week. Several days after THAT shipping date, I called again, and was given still ANOTHER shipping date at the end of THAT week. At that point, I canceled the order. The customer service reps were always very nice and cordial, and during the last call, I was offered a $10 discount for being so patient, but since I have no reason to believe they'll ever actually send the vacuum cleaner, the rebate's not much help. I would avoid this company.

 I would not shop here again

Keep in mind that I have never written into a site like this before, but for "allergybegone" I make an exception.

I wish I had read the cautionary reviews on this site BEFORE I placed my order, since clearly I was not the only one ripped off by this shady outfit.

I ordered a DeLonghi dehumidifier from this company b/c they said they would ship out immediately (versus reputable dealers that clearly stated 4-6 wks backordered). I paid extra for "express" service.

Over a month passed, and no machine. It took several calls to get them to remove the "express" charge. When a machine finally arrived, it was clearly used or refurbished (not mentioned on the website).

After a mere two months of use, the coils were rusted. I had to drag it 60 miles to the closest "authorized DeLonghi repair" shop, who could not even repair it. They sent it to DeLonghi hq, who finally sent me a brand-new BUT LESSER model.

It's almost impossible to find this company's street address on their website - it's in Brooklyn. That should warn you that they are not to be trusted.

 I would not shop here again

I ordered a vacuum cleaner from Allergy Be Gone. Seven days later, I received the wrong machine. I was told that the correct unit would be sent the day I called. Also, they said it would be sent 2 day rush.
When I called again to find out where the unit was, I found out it had not been sent, since they were waiting for the other unit to be returned.
Another agent said yesterday that she would ask her supervisor if the correct unit could be shipped next day. The supervisor said that I should either accept the unit by ground (7 more days) or accept a refund.
I requested a refund since I could see no reason to give them my business. They were not willing to compensate me in any manner for their mistake.
I am still waiting for refund confirmation.
My advise...shop elsewhere NOT at Allergy Be Gone!

 I would not shop here again

RE: PLANETFEEDBACK REFERENCE NUMBER 2236662 Dear To Whom It May Concern, I'm writing with this complaint because of a problem I recently encountered with your company. I thought someone should know about it. I'm quite furious about this. To   Read full review...

 I would not shop here again

Let me first start this review by saying that this was my first experience with this merchant. It was also the first time that I find an item through an Epinions review, and clicked through to buy it. I reviewed the Sharper Image Ionic Breeze SI627 Air   Read full review...

 I would not shop here again

Initially, my order of a Bionaire humidifer from allergybegone.com went smoothly.

However, when I received the humidifier, it was an obviously used unit, which did not appear to be in its original packaging and showed heavy signs of use and wear. The vendor claimed (and continues to claim) that they only sell new items.

From this point, communication from this vendor became very poor. I had to call three times to finally receive a refund on the order, and was told different things from different reps regarding the refund I requested. Email to them went completely unanswered.

I feel that selling used items as new is nothing less than consumer fraud. In addition to epinions, I'll be communicating my experience with this vendor to the NY State Attorney General's Office as well as the Better Business Bureau and Bionaire.

 I would not shop here again

Shopping experience was very satisfactory.

 I would shop here again

BEWARE! They claim products are NEW, but we received two humidifiers that were USED, and NOT WORKING PROPERLY. Their website didn't mention that the products were new or used. Questioning the low price, I even phoned their number and got a rep. who promised the items were not refurbished.

One was boxed with Styrofoam -what seemed to be original packaging. But, there were water spots and abrasions on the tank, the unit doesn't work, the refill light comes on which doesn't allow the motor to run.

The 2nd box was taped together, Styrofoam didn't exist-bubble wrap in place of it. There were water spots, tank abrasions, fingerprints, dirty fan, rusted motor housing, human hair inside the base the humidity gauge malfunctions goes from 55% - 84% and back w/in minutes.

The same number immediately answered prior is now just ringing to no avail. I have also written them emails via the address they advertise on their site with no response. Does this sound like a reputable company?

Before they'll accept any return, you have to get a "Return Authorization" from them.....but I am still confused how I get that if they don't call or email you back?





 I would not shop here again

Excellent service. I was very pleased with the ordering process as well as how quickly I received my order.

 I would shop here again

i found everything i needed at allergy be gone and they also provided me with useful information that i did not know about allergies and how to treat them.

 I would shop here again

I had a great experience shopping at Allergy Be Gone. My order was easy to place and arrived quickly. The air filters came with instructions to replace them and were easy to follow. I would definitely shop at Allergy Be Gone again.

 I would shop here again

Very good comparisons of the products they carry. I am very happy they were available for that purchase.

 I would shop here again

The overall experience was good, I did wait longer than expected to recieve my order.

 I would shop here again

All the items in my order arrived as expected. Good price, too.

 I would shop here again

easy, convenient and competitively price. Tracking number provided immediately by email. Product showed up within 2 days although I requested ground - in orther words, earlier than I expected

 I would shop here again

Very satisfactory. Believe I did write an e-mail telling you of my satisfaction.....Yours was only company I could find the mouthpieces I needed for my nebulizer. I will reorder again from this location. J. Chadney

 I would shop here again

did not like it that I was 5 cents short of 100 dollars so I had to pay shipping.

 I would shop here again

The site should be a little easier to navigate. I found it hard to find good information on the products i was interested in.

 I would shop here again